Leading libraries : how to create a service culture / Wyoma vanDuinkerken and Wendi Arant Kaspar.

By:

VanDuinkerken, Wyoma [author.]

Contributor(s):

Kaspar, Wendi Arant [author.]

Material type: Text

text

Media type:

computer

Carrier type:

online resource

ISBN:

9780838913161
0838913164
9780838913178
0838913172
0838913121
9780838913123
0838913180
9780838913185

Subject(s): Genre/Form:

Additional physical formats: Print version:: Leading libraries : how to create a service culture.DDC classification:

025.5 23

LOC classification:

Z711

Online resources:

Click here to access online

Contents:

Leadership theories : traditional and transformational -- Service leadership and its paradigm in libraries -- Conscientiousness as the foundation -- Building rapport -- Balancing encouragement and accountability -- Innovation and evolving service -- Strategic planning : the practice of innovation and strategic thinking -- Sustaining service as a value -- Formalizing service leadership in libraries : embedding processes and policies -- Service leadership in libraries.

Summary: This valuable resource gathers the principles and best practices of leadership, and points the way towards creating a service culture that makes every staff member a library leader.

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Holdings
Item type	Home library	Collection	Call number	Materials specified	Status	Date due	Barcode
Electronic-Books	OPJGU Sonepat- Campus	E-Books EBSCO			Available

Online resource; title from PDF title page (EBSCO, viewed June 22, 2015).

Includes bibliographical references and index.

This valuable resource gathers the principles and best practices of leadership, and points the way towards creating a service culture that makes every staff member a library leader.

English.

eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - Worldwide

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