How to change minds : the art of influence without manipulation / Rob Jolles.
Material type: TextSeries: BK business bookPublication details: San Francisco : Berrett-Kohler Publishers, [2013]Edition: 1st edDescription: 1 online resource (xxi, 185 pages) : illustrationsContent type:- text
- computer
- online resource
- 9781609948306
- 1609948300
- 9781609948313
- 1609948319
- Selling -- Psychological aspects
- Change (Psychology)
- Decision making -- Psychological aspects
- Influence (Psychology)
- Vente -- Aspect psychologique
- Changement (Psychologie)
- Prise de décision -- Aspect psychologique
- Influence (Psychologie)
- PSYCHOLOGY -- Social Psychology
- BUSINESS & ECONOMICS -- Motivational
- Change (Psychology)
- Decision making -- Psychological aspects
- Influence (Psychology)
- Selling -- Psychological aspects
- 302/.13 23
- HF5438.8.P75 J667 2013eb
Item type | Home library | Collection | Call number | Materials specified | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Electronic-Books | OPJGU Sonepat- Campus | E-Books EBSCO | Available |
Print version record.
Persuade, don't push! Surely you know plenty of people who need to make a change, but despite your most well-intentioned efforts, they resist because people fundamentally fear change. As a salesman, father, friend, and consultant, Rob Jolles knows this scenario all too well. Drawing on his highly successful sales background and decades of research, he lays out a simple, repeatable, predictable, and ethical process that will enable you to lead others to discover for themselves what and why they need to change. Whether you hope to make a sale or improve a relationship, Jolles's wise advice -- illustrated through a bevy of sometimes funny, sometimes moving, always illuminating stories -- will help you ensure that changing someone's mind is never an act of coercion but rather one of caring and compassion.
Changing minds, changing lives -- Inside the minds of those you are changing -- Establishing trust -- The blueprint for changing minds -- Committing to change -- Initiating change -- "I object!" -- How to change your mind.
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