Working with troubled children and teenagers / Jonny Matthew.

Print version record.

Includes bibliographical references (page 135) and index.

Welcome -- Introduction -- 1. Respect -- How do you see troubled kids? -- Seeing things differently -- Seeing changes everything -- The ingredients of respect -- The power of respect -- Self-respect as an engine of real change -- 2. Trust -- What is trust? -- Qualifications aren't enough -- Sequencing matters -- It's tough on our own -- Unique pain -- The power of neglect -- Earn it: first, by hanging in there -- Comply or else -- Wrong message -- Sequencing again -- 3. Motivation -- Why do such challenging work? -- Poor reasons for working with children and young people -- The best reason for working with children and young people -- 4. Expectations -- Laying the groundwork -- Aim high and speak 'up' to young people -- Expect the unexpected! -- 5. Listening -- The impact of being ignored -- Listening as an instrument of change -- Being ignored changes our behaviour -- Troubled kids' behaviour is affected too -- So how do we really listen? -- 6. Giving -- Nuts and bolts -- The monkey isn't enough on its own -- Be honest -- Self as an instrument of change -- Important caveats -- 7. Boundaries and Integrity -- Freedom? -- Professional boundaries -- The 'good' worker -- Know your role -- No compromise -- Work the process -- Have your cake and eat it -- 8. Act -- DO something! -- Delivery is everything -- the 3 Cs -- Do the job -- 9. Persevere -- Setbacks -- The territory -- Keeping going -- Remembering your 'why' -- Capturing your 'why' -- My 'why' -- Five benefits of remembering your 'why' -- How to remember your 'why' -- Distinctiveness -- 10. Touch -- Touch is normal -- Experience of touch -- Negative touch -- OK touch -- Relationship first -- Asking permission -- Touching and calming -- Benefits of touch -- A quick summary -- 11. Payback -- Seeing children change -- Delay the reaper -- Celebrating prevention (the invisible investment) -- What didn't happen -- Progress -- Trans-generational impact -- 12. Icing -- Remembering -- Effort -- Honouring -- Humour -- Not a cake -- 13. Your No. 1 Client -- Fit for purpose -- Compassion fatigue -- Impacts -- Nose to the wall -- Making the change -- Practical hacks -- Act now -- Conclusion -- Learning -- The soul of the work -- Recommended Reading -- Blank Page.

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