Communication in crisis and hostage negotiations : practical communication techniques, strategems, and strategies for law enforcement, corrections, and emergency service personnel in managing critical incidents /
Slatkin, Arthur A.
Communication in crisis and hostage negotiations : practical communication techniques, strategems, and strategies for law enforcement, corrections, and emergency service personnel in managing critical incidents / by Arthur A. Slatkin. - 2nd ed. - Springfield : Charles C Thomas Publisher, Ltd., 2010. - 1 online resource (208 pages)
Includes bibliographical references (pages 199-208).
Ch. 1. Hostage and crisis negotiation -- Ch. 2. Communication -- Ch. 3. Stratagems -- Ch. 4. Stalemate and deadlock -- Ch. 5. Negotiating with subject types -- Ch. 6. The HNT game : an interpersonal communications training and role-play for crisis resolution and hostage negotiation.
This updated and expanded new edition emphasizesthe need for law enforcement and emergency service workers to handle critical incidents in a positive manner when encountering people in public crises. The book's focus is on the approaches, stratagems, difficult circumstances, and the ability to effectively advance the course of the negotiations in the best interests of all concerned. Active listening is presented in an enhanced form with several important objectives and innovations: (1) in addition to basic techniques, advanced techniques are taught to increase the range and variety of negotiat.
9780398079758 (electronic bk.) 0398079757 (electronic bk.)
Hostage negotiations.
Crisis management.
Communication in law enforcement.
Négociations pour la libération d'otages.
Gestion de crise.
Communication dans l'application des lois.
POLITICAL SCIENCE--Political Freedom & Security--Law Enforcement.
Communication in law enforcement.
Crisis management.
Hostage negotiations.
Electronic books.
Electronic books.
HV6595 / .S53 2010eb
363.2/32
Communication in crisis and hostage negotiations : practical communication techniques, strategems, and strategies for law enforcement, corrections, and emergency service personnel in managing critical incidents / by Arthur A. Slatkin. - 2nd ed. - Springfield : Charles C Thomas Publisher, Ltd., 2010. - 1 online resource (208 pages)
Includes bibliographical references (pages 199-208).
Ch. 1. Hostage and crisis negotiation -- Ch. 2. Communication -- Ch. 3. Stratagems -- Ch. 4. Stalemate and deadlock -- Ch. 5. Negotiating with subject types -- Ch. 6. The HNT game : an interpersonal communications training and role-play for crisis resolution and hostage negotiation.
This updated and expanded new edition emphasizesthe need for law enforcement and emergency service workers to handle critical incidents in a positive manner when encountering people in public crises. The book's focus is on the approaches, stratagems, difficult circumstances, and the ability to effectively advance the course of the negotiations in the best interests of all concerned. Active listening is presented in an enhanced form with several important objectives and innovations: (1) in addition to basic techniques, advanced techniques are taught to increase the range and variety of negotiat.
9780398079758 (electronic bk.) 0398079757 (electronic bk.)
Hostage negotiations.
Crisis management.
Communication in law enforcement.
Négociations pour la libération d'otages.
Gestion de crise.
Communication dans l'application des lois.
POLITICAL SCIENCE--Political Freedom & Security--Law Enforcement.
Communication in law enforcement.
Crisis management.
Hostage negotiations.
Electronic books.
Electronic books.
HV6595 / .S53 2010eb
363.2/32