Managing Risk in Communication Encounters : Strategies for the Workplace.

By:

Waldron, Dr. Vincent R

Contributor(s):

Kassing, Dr. Jeffrey W

Material type: Text

TextPublication details: Thousand Oaks : SAGE Publications, 2010.Description: 1 online resource (273 pages)Content type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781452215129
145221512X

Subject(s): Genre/Form:

Additional physical formats: Print version:: No titleDDC classification:

650.13

LOC classification:

HD30.3 .W345 2011

Online resources:

Click here to access online

Contents:

Cover; Contents; Preface; 1 -- Introduction; 2 -- Delivering and Seeking Feedback; 3 -- Managing Emotion; 4 -- Resisting Bullying and Harassment; 5 -- Negotiating Workplace Relationships; 6 -- Monitoring Organizational Romance; 7 -- Dealing With Difference; 8 -- Expressing Dissent; 9 -- Proposing New Ideas; 10 -- Responding to Difficult Team Members; 11 -- Conclusion; Index; About the Authors.

Summary: This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-life organizational scenarios, includes recent research, applies a standard theoretical framework, and illustrates a full range of communicative tactics and discourse practices. Throughout the book, authors Vincent R. Waldron and Jeffrey W. Kassing provide examples to spur thinking, raise questions.

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Holdings
Item type	Home library	Collection	Call number	Materials specified	Status	Date due	Barcode
Electronic-Books	OPJGU Sonepat- Campus	E-Books EBSCO			Available

Print version record.

This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-life organizational scenarios, includes recent research, applies a standard theoretical framework, and illustrates a full range of communicative tactics and discourse practices. Throughout the book, authors Vincent R. Waldron and Jeffrey W. Kassing provide examples to spur thinking, raise questions.

Includes bibliographical references and index.

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