Customer relationship management (Record no. 35053)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00969pam a2200325 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 72014634073 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | UkLCURL |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 080528s2009 ne a b 001 0 eng d |
| 015 ## - NATIONAL BIBLIOGRAPHY NUMBER | |
| National bibliography number | GBA874031 |
| Source | bnb |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781856175227 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (Uk)014634073 |
| 038 ## - RECORD CONTENT LICENSOR | |
| Record content licensor | Uk |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | StDuBDS |
| Language of cataloging | eng |
| Transcribing agency | StDuBDS |
| Modifying agency | Uk |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | ukblcatcopy |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| Local processing data | b |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Edition number | 22 |
| Item number | BU-C |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (OCLC) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | BLI |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) | m08/.30808 |
| -- | SPIS658.812 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Buttle, Francis |
| 9 (RLIN) | 1483 |
| 245 10 - TITLE STATEMENT | |
| Title | Customer relationship management |
| Remainder of title | concepts and technologies |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | London |
| Name of publisher, distributor, etc | Routledge |
| Date of publication, distribution, etc | 2009 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xix,500p. |
| Other physical details | ill. |
| Dimensions | 25 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations |
| General subdivision | Management. |
| 9 (RLIN) | 1484 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha issues (borrowed), all copies | 9 |
| 530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE | |
| Additional physical form available note | Also available online. |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Koha item type | Home library | Current library | Shelving location | Full call number | Barcode | Total Checkouts | Date last seen | Date checked out |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | General Books | OPJGU Sonepat- Campus | OPJGU Sonepat- Campus | Main Library | 658.812 BU-C | 009968 | 9 | 30/11/2018 | 06/11/2018 |