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Popplewell, Barry

Becoming the best Videorecording Gower Publishing Company. - 1st U.S. ed. - California Gower Publishing Company 1990 - 1 videodisc (15 min.) sd., col. 4 3/4 in. + 1 CD-ROM (4 3/4 in.)

Originally published: Hants, England : Gower, c1988. Accompanied by: Becoming the best : a questionnaire approach to determining business excellence / Barry Popplewell.

An award-winning training DVD, based on a bestselling book, designed to bring about a profound change of attitude in your organization and launch your company on the road to achieving total quality. An award-winning training DVD, based on a bestselling book, designed to bring about a profound change of attitude in your organization and launch your company on the road to achieving total quality. Wilkins is a company where staff think that everything is going well. But, in fact, a series of seemingly unconnected problems: rejects, misdirected deliveries, damage from bad packaging, and invoicing errors have infuriated their most important customer and now force them to take a long, hard look at the way they work


DVD video


English

An award-winning training DVD

9780347600026




Total Quality Management
Management


Documentary films.

371.200973

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