Becoming the best Gower Publishing Company.Videorecording
By: Popplewell, Barry.
Contributor(s): Wildsmith, Alan.Material type: BookPublisher: California Gower Publishing Company 1990Edition: 1st U.S. ed.Description: 1 videodisc (15 min.) 4 3/4 in. + 1 CD-ROM (4 3/4 in.) sd., col.ISBN: 9780347600026.Subject(s): Total Quality Management | ManagementGenre/Form: Documentary films.DDC classification: 371.200973
|Item type||Current location||Collection||Call number||Copy number||Status||Date due||Barcode|
|Multimedia Resources||O. P. Jindal Global University Library||Media||371.200973 BE (Browse shelf)||1||Available||300001|
Originally published: Hants, England : Gower, c1988.
Accompanied by: Becoming the best : a questionnaire approach to determining business excellence / Barry Popplewell.
An award-winning training DVD, based on a bestselling book, designed to bring about a profound change of attitude in your organization and launch your company on the road to achieving total quality. An award-winning training DVD, based on a bestselling book, designed to bring about a profound change of attitude in your organization and launch your company on the road to achieving total quality. Wilkins is a company where staff think that everything is going well. But, in fact, a series of seemingly unconnected problems: rejects, misdirected deliveries, damage from bad packaging, and invoicing errors have infuriated their most important customer and now force them to take a long, hard look at the way they work
An award-winning training DVD