000 | 05203cam a2200889Ia 4500 | ||
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001 | ocm64394333 | ||
003 | OCoLC | ||
005 | 20220712193853.0 | ||
006 | m o d | ||
007 | cr cnu---unuuu | ||
008 | 060228s2005 ilua ob 001 0 eng d | ||
010 | _a 2004018840 | ||
040 |
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020 | _z9790838908883 | ||
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_a(OCoLC)64394333 _z(OCoLC)70067701 _z(OCoLC)150345051 _z(OCoLC)294907607 _z(OCoLC)647667168 _z(OCoLC)961522115 _z(OCoLC)962715873 _z(OCoLC)966203843 _z(OCoLC)988525986 _z(OCoLC)992054932 _z(OCoLC)992108465 _z(OCoLC)1037919733 _z(OCoLC)1038607352 _z(OCoLC)1045535354 _z(OCoLC)1065672593 _z(OCoLC)1081229801 _z(OCoLC)1083553519 _z(OCoLC)1109103710 _z(OCoLC)1137107480 _z(OCoLC)1148590372 _z(OCoLC)1153510732 |
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_aEBL252263 _beBook Library _nhttp://www.eblib.com |
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082 | 0 | 4 |
_a021.7 _222 |
084 |
_a06.50 _2bcl |
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049 | _aMAIN | ||
100 | 1 |
_aWoodward, Jeannette A. _9228443 |
|
245 | 1 | 0 |
_aCreating the customer-driven library : _bbuilding on the bookstore model / _cJeannette Woodward. |
260 |
_aChicago : _bAmerican Library Association, _c2005. |
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300 |
_a1 online resource (xviii, 234 pages) : _billustrations |
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336 |
_atext _btxt _2rdacontent |
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337 |
_acomputer _bc _2rdamedia |
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338 |
_aonline resource _bcr _2rdacarrier |
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347 |
_adata file _2rda |
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504 | _aIncludes bibliographical references and index. | ||
505 | 0 | _aWhy bookstores are so appealing -- Comparing libraries and bookstores -- Focusing on the bottom line -- Valuing customer service -- Identifying customer needs -- When the system crashes: using technology to enhance not defeat the library -- One library, one goal: establishing clear priorities -- What's all this about ambience? -- The art of display -- Finding their way: the importance of signage -- Marketing our wares -- Creating promotional materials -- Serving the library's e-patrons -- Generating publicity for the library -- Food and drink in the library -- Finding the time and the money. | |
588 | 0 | _aPrint version record. | |
520 | _aAiming to help libraries market their services using low-cost or no-cost techniques, Woodward shares practical lessons for any library's revitalization inspired by the success of mega bookstores. Bookstores focus on the customer, and libraries need to take a page from their book. | ||
590 |
_aeBooks on EBSCOhost _bEBSCO eBook Subscription Academic Collection - Worldwide |
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650 | 0 |
_aPublic services (Libraries) _9228445 |
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650 | 0 |
_aLibraries _xSpace utilization _xSocial aspects. _91366180 |
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650 | 0 |
_aLibraries _xMarketing. _9196493 |
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650 | 0 |
_aLibraries _xPublic relations. _9196494 |
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650 | 6 |
_aBibliothèques _xServices aux usagers. _9902452 |
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650 | 6 |
_aBibliothèques (Édifices) _xUtilisation de l'espace _xAspect social. _91366181 |
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650 | 6 |
_aBibliothèques _xMarketing. _91366182 |
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650 | 6 |
_aBibliothèques _xRelations publiques. _9938162 |
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650 | 7 |
_aLANGUAGE ARTS & DISCIPLINES _xLibrary & Information Science _xGeneral. _2bisacsh |
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650 | 7 |
_aLibraries _xMarketing. _2fast _0(OCoLC)fst00997415 _9196493 |
|
650 | 7 |
_aLibraries _xPublic relations. _2fast _0(OCoLC)fst00997423 _9196494 |
|
650 | 7 |
_aPublic services (Libraries) _2fast _0(OCoLC)fst01083042 _9228445 |
|
650 | 1 | 7 |
_aBibliotheken. _2gtt _9970154 |
650 | 1 | 7 |
_aKlantgerichtheid. _2gtt _91313392 |
650 | 1 | 7 |
_aOpenbare ruimte. _2gtt _9890350 |
650 | 1 | 7 |
_aPublic relations. _2gtt |
650 | 1 | 7 |
_aMarketing. _2gtt |
655 | 4 | _aElectronic books. | |
655 | 0 | _aElectronic books. | |
776 | 0 | 8 |
_iPrint version: _aWoodward, Jeannette A. _tCreating the customer-driven library. _dChicago : American Library Association, 2005 _z0838908888 _w(DLC) 2004018840 _w(OCoLC)56319857 |
856 | 4 | 0 | _uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=149124 |
938 |
_aebrary _bEBRY _nebr10194650 |
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938 |
_aEBSCOhost _bEBSC _n149124 |
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938 |
_aYBP Library Services _bYANK _n2623434 |
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938 |
_aYBP Library Services _bYANK _n2400260 |
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938 |
_aInternet Archive _bINAR _ncreatingcustomer0000wood |
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994 |
_a92 _bINOPJ |
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999 |
_c2883824 _d2883824 |