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			It's the way you say it : becoming articulate, well-spoken, and clear / Carol A. Fleming, PhD. by Fleming, Carol A Series: BK life book Edition: Second edition. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: San Francisco : Berrett-Koehler Publishers, Inc., 2013 Other title: It is the way you say it Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			The Serious Business of Small Talk : Becoming Fluent, Comfortable, and Charming / Carol A. Fleming. by Fleming, Carol A Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Oakland : Berrett-Koehler Publishers, Incorporated, 2018 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)

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