Off-the-shelf IT solutions : a practitioner's guide to selection and procurement / Martin Tate.

Includes bibliographical references and index.

Despite the sophistication of modern off-the-shelf IT packages, most organisations find they don't get the benefits they expected. This book presents a proven decision-making process to help IT and business managers select the off-the-shelf software package that best fits the needs of their organisation, whether in the commercial or public sector. Offering a structured approach to managing stakeholders, requirements and candidate IT vendors, this 'how-to' guide will help IT and business managers deliver a rigorous, defensible decision within an aggressive timescale. As well as illustrating the techniques, it includes case studies from business managers who have been through the process. -- Edited summary from book.

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Introduction -- purpose and principles1 Introduction to off-the-shelf solutions2 Talent management -- supplier psychology3 Initiation -- shaping and authorising the project4 Requirements analysis -- capturing the organisationalneeds5 Requirements document -- documenting and agreeingrequirements6 Trawling the marketplace -- establishing the longlist7 Assessing longlist candidates -- selecting the shortlistusing the RFI8 Detailed evaluation -- assessing the shortlistedcandidates9 Scoring -- establishing degree of fit and ranking10 Demonstrations -- proving the best fit11 Reference sites -- real customer feedback12 Contracts -- negotiation and agreements13 Implementation -- preparing the ground14 Viewpoints by theme15 Concluding -- recommendations and resourcesAppendices*OTSIS extras -- available at http://www.decisionevaluation.co.uk/otsis-extras/

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