Oracle User Productivity Kit 3.5 : build high-quality training simulations using Oracle UPK 3.5 / Dirk Manuel ; reviewer, Sjoerd de Vries.

Title from title screen.

Includes index.

Annotation As the complexity of software applications increases and the length of the implementation life cycles decreases, companies are looking for effective ways of training users in new applications, and the new releases of existing applications. Oracle's User Productivity Kit solves these problems by enabling the rapid creation of software application simulations, which are used for training purposes or to generate business documents. Although UPK provides such advanced features, nothing has been written about this application yet. This book provides a guided approach to building high-quality, re-functional simulations of tasks performed in software applications. With this book in hand, it is easy for organizations that are implementing or upgrading software to meet their full training and documentation requirements. This book explains how to harness all of the functionality provided by Oracle's User Productivity Kit, formerly known as OnDemand, to develop better quality training. It also covers the advanced topics of customizing UPK's built-in delivery formats, and defining new ones to extend the capabilities of UPK. This book explains how to make the most of Oracle User Productivity Kit's available functionality to create high-quality simulations. These simulations can be used during instructor-led training, self-directed learning, or refresher training. By following the approach described in this book, you will create world-class training material that your trainees will find useful, engaging, and informative. As a result, they will remember more of what they are taught, and will be better equipped to use the application on which you are training them. In turn, they will become more productive sooner, make fewer mistakes, and require less support. To ensure effective knowledge transfer through training simulations, it is necessary to add a business context to recordings, and to provide additional explanations. This book will teach you more than simple mouse-clicks and keystrokes.

Cover; Table of Contents; Preface; Chapter 1: Oracle User Productivity Kit; What is UPK?; A brief history of UPK; Why use UPK?; Instructor-led training; Self-paced learning; How does UPK work?; Output formats; Online delivery; Documentation; Deciding how you will use UPK; Choosing delivery formats; Styles and standards; When to record; What to record; Summary; Chapter 2: Organizing your Library; Accessing the Library; Working in the Developer screen; Changing the screen layout; The Properties pane; The Broken Links pane; The Related Documents pane; Arranging panes on the screen

Changing the information displayed for objectsWorking with Views; Choosing a structure for your Library; Creating folders; Changing the Library structure; Summary; Chapter 3: Recording a Simulation; How UPK captures a recording; Automatic recording; Capturing actions; Problematic actions; Planning your recording; Setting your content defaults; General options; Options for Bubble Text; Options for the Introduction/End Frames; Options for String Input; Our first recording; Creating an empty Topic; Recording an empty Topic; Recording a Topic immediately; The Recorder window

The Recorder window for automatic recordingOur sample exercise; Setting your Recorder options; Recording drag-and-drop activities; Summary; Chapter 4: Editing a Topic; Understanding the Topic Editor screen; The Screenshot pane; The Frame Structure pane; The Property Editor panes; Adjusting actions; The Action Properties pane; Working with mouse Actions; Adjusting Action Areas; Adjusting Bubble Text; Working with keyboard Actions; Working with string input Actions; Adjusting the string input action area; Adjusting the background color; Adjusting the font; Controlling what the user can enter

Case sensitivity and password fieldsChanging the Bubble; The Bubble Properties pane; Changing the Bubble format; Changing the Bubble pointer; Repositioning the Bubble; Changing the size of the Bubble; Adding an icon to a Bubble; Changing the Bubble Text; Template Text versus Custom Text; Using Custom Text; Choosing which texts are displayed; Formatting Bubble Text; Tagging Custom Text for different modes; Undo; Adjusting your recording; Adding missing Frames; Inserting a No-context Frame; Replacing screenshots; Re-recording a Topic; Editing screenshots; Choosing an image editing application

Editing a screenshotDeleting Frames; Summary; Chapter 5: Building an Outline; Outlines versus the Library; Organizing your Topics; Building an Outline; Step 1: Creating an Outline; Step 2: Inserting Outline Elements into an Outline; Step 3: Inserting a Topic; Step 4: Inserting Topic placeholders; Adjusting the Outline; Summary; Chapter 6: Publishing Your Content; Pre-publication checks; Checking your spelling; Changing your spelling options; Updating the Glossary links; Testing your content; Previewing a Topic; Publishing your content; Publishing content-a generic approach

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