Effective document and data management : unlocking corporate content / Bob Wiggins.

Includes bibliographical references and index.

List of figures -- Selective glossary -- The organizational context -- Improving organizational performance -- The information context -- The information life cycle -- Information capture -- Manage information -- Information retrieval and use -- Data management -- Projects -- Undertaking a project -- Information management : the project focus.

"Effective Document and Data Management illustrates the operational and strategic significance of how documents and data are captured, managed and utilized. Without a coherent and consistent approach the efficiency and effectiveness of the organization may be undermined by less poor management and use of its information. This third edition of the book is restructured to take this broader view and to establish an organizational context in which information is management. Along the way Bob Wiggins clarifies the distinction between information management, data management and knowledge management; helps make sense of the concept of an information life cycle to present and describe the processes and techniques of information and data management, storage and retrieval; uses worked examples to illustrate the coordinated application of data and process analysis; and provides guidance on the application of appropriate project management techniques for document and records management projects"--Provided by publisher.

Print version record.

English.

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