Multilingualism at work : from policies to practices in public, medical and business settings / edited by Bernd Meyer, Birgit Apfelbaum.

Includes bibliographical references and index.

Multilingualism at work: a brief introduction / Birgit Apfelbaum and Bernd Meyer -- -- Public sector. Linguistic competence and professional identity in English medium instruction / Juliane House and Magdalène Lévy-Tödter -- The multilingual organization of remembrance in Nazi camp memorials / Birgit Apfelbaum -- Achieving bilingualism in the Canadian federal public workplace: Does language training matter? / Guillaume Gentil, Josée Bigras and Maureen O'Connor -- Medical sector. Managing linguistic diversity in a South African HIV/AIDS day clinic / Christine Anthonissen -- Interpreter-mediated interaction as a way to promote multilingualism / Claudio Baraldi and Laura Gavioli -- Nurses as interpreters? Aspects of interpreter training for bilingual medical employees / Bernd Meyer, Kristin Bührig, Ortrun Kliche and Birte Pawlack -- Business sector. Conflicting discourses of rapport and co-membership: multilingual gatekeeping encounters at a day labor center in southern Arizona / Elise DuBord -- Plurilingual practices at multilingual workplaces / Georges Lüdi, Katharina Höchle and Patchareerat Yanaprasart -- Do other languages than English matter? International career development of highly-qualified professionals / Maria Amelina -- Multilingual business writing: The case of crisis communication / Kristin Bührig and Claudia Böttger.

This volume focuses on work situations in Europe, North America and South-Africa, such as academic, medical and public sector, or business settings, in which participants have to make constant use of more than one language to cooperate with partners, clients, or colleagues. Central questions are how the social and linguistic organization of work is adapted to the necessity of using different languages and how multilingualism impinges on the communicative outcome of different types of discourse or genres. Thus, the authors are all interested in multilingual practices 'at work', which is to say.

Print version record.

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