Workflow modeling : tools for process improvement and applications development / Alec Sharp, Patrick McDermott.

Includes bibliographical references and index.

Print version record.

Business processes--more important than ever -- A brief history--how the enterprise came to be process oriented -- Business processes--what are they, anyway? -- The approach in a nutshell -- Discover business processes -- Establish process scope and contexts -- Conduct initial as-is process assessment -- Process workflow models: the essentials -- Process workflow models--managing progressive detail -- Process workflow models--the finer points -- Develop as-is process workflow model -- Conduct final as-is process -- Determine to-be process characteristics and workflow -- Business-oriented data modeling -- Requirements modeling with use cases and services.

This extensively revised second edition of the acclaimed and bestselling book, Workflow Modeling, serves as a complete guide to discovering, scoping, assessing, modeling, and redesigning business processes. Providing proven techniques for identifying, modeling, and redesigning business processes, and explaining how to implement workflow improvement, this book helps you define requirements for systems development or systems acquisition.

English.

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