Service user involvement : reaching the hard to reach in supported housing / Helen Brafield and Terry Eckersley.

By:

Brafield, Helen, 1966-

Contributor(s):

Eckersley, Terry, 1961-

Material type: Text

TextPublication details: London ; Philadelphia : Jessica Kingsley Publishers, 2008.Description: 1 online resource (221 pages) : illustrationsContent type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781846427459
1846427452
1281781746
9781281781741
9786611781743
6611781749

Subject(s):

Genre/Form:

Additional physical formats: Print version:: Service user involvement.DDC classification:

362.40480941 22

LOC classification:

HV245 .B74 2008eb

NLM classification:

HV 245

Online resources:

Click here to access online

Contents:

Introduction -- Models of service user participation -- The ROCC research project -- Barriers and enablers to effective service user consultation -- Methods that enable client consultation -- A two-tier model for consultation for strategic planning -- The Young Men's Christian Association (YMCA) -- The way ahead -- Devising your own consultation strategy -- Appendix A: Questionnaire for providers -- Appendix B: Values statement -- Appendix C: Calculating the cost of client consultation.

Summary: Drawing on extensive research, this book offers imaginative and effective strategies for consultation with service users who have been historically difficult to engage with, including homeless people, care leavers, ex-offenders, travellers, women escaping domestic violence and black and minority ethnic groups.

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Holdings
Item type	Home library	Collection	Call number	Materials specified	Status	Date due	Barcode
Electronic-Books	OPJGU Sonepat- Campus	E-Books EBSCO			Available

Includes bibliographical references (pages 205-211) and indexes.

Drawing on extensive research, this book offers imaginative and effective strategies for consultation with service users who have been historically difficult to engage with, including homeless people, care leavers, ex-offenders, travellers, women escaping domestic violence and black and minority ethnic groups.