How to Become a Better Manager in Social Work and Social Care : Essential Skills for Managing Care / Les Gallop and Trish Hafford-Letchfield.

Becoming and being an effective manager: essential skills and more -- Managing yourself and managing others: never enough time in the day -- Skills for managing change: everything's changed but what's different? -- Recruiting and selection: getting the right colleagues and striving towards happiness -- Managing meetings: being a smooth operator -- Skills in collaboration and networking: building up successful partnerships for service user involvement -- Skilful negotiation and conflict management: what about the tricky bits? -- Effective mentoring and coaching: skills in developing others.

Social work and social care managers often find themselves in management positions without having had any formal management training, yet skills and knowledge specific to social care settings are essential for effective practice. This book offers a researched and practical guide to the fundamental skills and knowledge that a manager needs, underpinned by the values and ethics that are inherent to social work and social care. Core skills covered include time management, recruitment, managing meetings, working in partnership with service users, negotiation and conflict management, and mentoring.

Print version record.

Includes bibliographical references (pages 223-231) and index.

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