Handling difficult people and situations : lead people through adversity / Rick Conlow, Doug Watsabaugh.

By:

Conlow, Rick

Contributor(s):

Watsabaugh, Doug

Material type: Text

TextSeries: Fifty-Minute seriesPublication details: [Rochester, N.Y.] : Axzo Pres, 2009.Description: 1 online resource (ii, 91 pages) : illustrationsContent type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781426031090
1426031092

Subject(s):

Genre/Form:

Electronic books.

Additional physical formats: Print version:: Handling difficult people and situations.DDC classification:

658.3 22

LOC classification:

BF637.I48 C66 2009eb

Online resources:

Click here to access online

Contents:

The difficult people in your life -- How you see and hear difficult people -- The power of a difficult person -- Making a plan and finding the words -- Leading a difficult customer to a better outcome.

Item type:

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Holdings
Item type	Home library	Collection	Call number	Materials specified	Status	Date due	Barcode
Electronic-Books	OPJGU Sonepat- Campus	E-Books EBSCO			Available