Organisation, interaction and practice : studies in ethnomethodology and conversation analysis / edited by Nick Llewellyn and Jon Hindmarsh.

Includes bibliographical references (pages 241-262) and index.

Work and organisation in real time : an introduction / Nick Llewellyn and Jon Hindmarsh -- Finding organisation in detail : methodological orientations / Jon Hindmarsh and Nick Llewellyn -- A kind of governance : rules, time and psychology in organisations / Jonathan Potter and Alexa Hepburn -- On the reflexivity between setting and practice : the 'recruitment interview' / Nick Llewellyn -- The situated production of stories / David Greatbatch and Timothy Clark -- Orders of bidding : organising participation in auctions of fine art and antiques / Christian Heath and Paul Luff -- Some major organisational consequences of some 'minor', organised conduct : evidence from a video analysis of pre-verbal service encounters in a showroom retail store / Colin Clark and Trevor Pinch -- The work of the work order : document practice in face-to-face service encounters / Robert J. Moore, Jack Whalen and E. Cabell Hankinson Gathman -- The interactional accomplishment of a strategic plan / Dalvir Samra-Fredericks -- Peripherality, participation and communities of practice : examining the patient in dental training / Jon Hindmarsh.

A series of empirical studies illustrating the importance of paying attention to the real-time achievement of organisational processes and practices.

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