Cops, teachers, counselors : stories from the front lines of public service / Steven Maynard-Moody and Michael Musheno.

Includes bibliographical references (pages 205-213) and index.

Print version record.

pt. 1: Two narratives of street-level work -- Dealing with faces -- State agents, citizen agents -- Story worlds, narratives, and research -- Physical and emotional spaces -- pt. 2: Enacting identities in the workplace and on the streets -- Workers unite: occupational identities and peer relations -- Organizational and social divisions among street-level workers -- Putting a fix on people: identity, conduct, and street-level work -- pt. 3: Normative decision making: moralities over legalities -- Who are the worthy? -- Responding to the worthy -- Street-level workers knows best -- Getting the bad guys -- Streetwise workers and the power of storytelling.

Use copy Restrictions unspecified star MiAaHDL

Electronic reproduction. [Place of publication not identified] : HathiTrust Digital Library, 2010. MiAaHDL

Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. MiAaHDL

http://purl.oclc.org/DLF/benchrepro0212

digitized 2010 HathiTrust Digital Library committed to preserve pda MiAaHDL

English.

eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - Worldwide