Healthcare operations management / Daniel B. McLaughlin, Julie M. Hays.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- text
- computer
- online resource
- 9781567932881
- 1567932886
- 9781567933093
- 1567933092
- Medical care -- Quality control
- Health services administration -- Quality control
- Organizational effectiveness
- Total quality management
- Decision making -- Mathematical models
- Methodology
- Organization
- Health services administration
- Medical care
- Decision Support Techniques
- Methods
- Quality Assurance, Health Care
- Total Quality Management
- Efficiency, Organizational
- Organization and Administration
- Health Care Quality, Access, and Evaluation
- Health Services Administration
- Investigative Techniques
- Medical Informatics Applications
- Quality of Health Care
- Delivery of Health Care
- Medical Informatics
- Analytical, Diagnostic and Therapeutic Techniques and Equipment
- Information Science
- Soins médicaux -- Qualité -- Contrôle
- Services de santé -- Administration -- Qualité -- Contrôle
- Efficacité organisationnelle
- Qualité totale
- Prise de décision -- Modèles mathématiques
- Méthodologie
- Organisation
- Services de santé -- Administration
- Médecine -- Informatique
- Prestation de soins
- methodology
- MEDICAL -- Administration
- MEDICAL -- Practice Management & Reimbursement
- Health services administration -- Quality control
- Medical care -- Quality control
- Organizational effectiveness
- Total quality management
- 362.1068 22
- RA399.A1 M374 2008
- W 84.1
Item type | Home library | Collection | Call number | Materials specified | Status | Date due | Barcode | |
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OPJGU Sonepat- Campus | E-Books EBSCO | Available |
Includes bibliographical references and index.
The challenge and the opportunity -- History of performance improvement -- Evidence-based medicine and pay-for-performance -- Strategy and the balanced scorecard -- Project management -- Tools for problem solving and decision making -- Using data and statistical tools for operations improvement -- Quality management: focus on six sigma -- The lean enterprise -- Simulation -- Process improvement and patient flow -- Scheduling and capacity management -- Supply chain management -- Holding the gains.
"This book is about operations management and the strategic implementation of programs, techniques, and tools for reducing costs and improving quality. It not only covers the basics of operations management, but also explains how operations and process improvement relate to contemporary healthcare trends such as evidence-based medicine and pay-for-performance. The book's practical approach includes real-world examples to illustrate concepts." "The book explains and demonstrates the use of various software tools associated with problem solving and decision making, including Microsoft Excel and Project. A version of Arena software is included in order to practice process modeling. Arena is a powerful simulation tool used by healthcare organizations to optimize patient flow, develop scheduling systems, and improve patient-care processes."--Jacket.
English.
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