The strategic use of stories in organizational communication and learning / Terrence L. Gargiulo.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- text
- computer
- online resource
- 9780765621634
- 0765621630
- 9780765614124
- 076561412X
- 9781317454434
- 131745443X
- Communication in organizations
- Organizational learning
- Storytelling -- Social aspects
- Storytelling -- Psychological aspects
- Executives -- United States -- Interviews
- Communication dans les organisations
- Apprentissage organisationnel
- Art de conter -- Aspect social
- Art de conter -- Aspect psychologique
- Cadres (Personnel) -- États-Unis -- Entretiens
- BUSINESS & ECONOMICS -- Workplace Culture
- BUSINESS & ECONOMICS -- Human Resources & Personnel Management
- Communication in organizations
- Executives
- Organizational learning
- Storytelling -- Psychological aspects
- Storytelling -- Social aspects
- United States
- Organisatieontwikkeling
- Communicatieve vaardigheden
- Verhalen
- 658.3 22
- HD30.3 .G365 2005eb
- 85.08
Item type | Home library | Collection | Call number | Materials specified | Status | Date due | Barcode | |
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OPJGU Sonepat- Campus | E-Books EBSCO | Available |
Includes bibliographical references (pages 237-241) and index.
Frameworks: Introduction -- A working model of stories -- Organizational communication-broadcasting signals -- Case study- Dreyer's Ice Cream -- Organizational learning-building bridges -- Case studies-DTE Energy & Jeff Bukantz -- Interviews: Introduction to the interviews -- Interview with Bernice Moore-CTB/McGraw Hill -- Interview with Robert Kraska-DTE Energy -- Interview with Sherrie Cornett-Dreyer's Ice Cream -- Interview with Marty Fischer-Starbucks Coffee -- Interview with Father Marus-Woodside Priory School -- Competency map: Introduction to the competency map -- The core -- Process ring -- Interaction ring -- Summary -- Appendix -- Appendix A-Folk tale illustrating principles of active listening.
Print version record.
Designed for students and practitioners in the fields of organizational behavior and human resource training and development, this book examines improving organizational communication. Terrence Gargiulo shows how the use of storytelling is the key to effective communication and learning.
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