Challenges in virtual collaboration : videoconferencing, audioconferencing, and computer-mediated communications / Lynne Wainfan, Paul K. Davis.

By:

Wainfan, Lynne

Contributor(s):

Davis, Paul K, 1943-

Material type: Text

TextSeries: Rand Corporation monograph seriesPublication details: Santa Monica, Calif. : Rand, 2004.Description: 1 online resourceContent type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9780833040701
0833040707

Subject(s):

Genre/Form:

Additional physical formats: Print version:: Challenges in virtual collaboration.DDC classification:

302.2 22

LOC classification:

TK5105.6 .W35 2004

Online resources:

Click here to access online

Contents:

Introduction -- Definitions and methodology -- Virtual versus face-to-face collaboration: a survey of the literature -- Mitigating problems and exploiting the benefits of mediated communication -- Where Next?

Summary: This report summarizes the research literature on virtual collaboration, focusing on interactive virtual collaborations in real or near-real time. In particular, it reviews how the processes and outcomes of virtual collaborations are affected by the communication medium (videoconferencing, audioconferencing, or computer-mediated conferencing). It then discusses how problems in such collaboration can be mitigated and opportunities realized. Problems include increased "us vs. them" divisions and misunderstandings, as well as shifts toward risky options. Opportunities include broadening the range of views and options, as well as broadening the range of available experts. The report suggests a strategy for choosing the most effective medium, including face-to-face communication and hybrid systems, as a function of task and context (e.g., convergence on a decision or brainstorming).

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Item type	Home library	Collection	Call number	Materials specified	Status	Date due	Barcode
Electronic-Books	OPJGU Sonepat- Campus	E-Books EBSCO			Available

"MG-273"--Page 4 of cover.

Title from title screen.

Includes bibliographical references.

Title from website (viewed Mar. 10, 2006).

This report summarizes the research literature on virtual collaboration, focusing on interactive virtual collaborations in real or near-real time. In particular, it reviews how the processes and outcomes of virtual collaborations are affected by the communication medium (videoconferencing, audioconferencing, or computer-mediated conferencing). It then discusses how problems in such collaboration can be mitigated and opportunities realized. Problems include increased "us vs. them" divisions and misunderstandings, as well as shifts toward risky options. Opportunities include broadening the range of views and options, as well as broadening the range of available experts. The report suggests a strategy for choosing the most effective medium, including face-to-face communication and hybrid systems, as a function of task and context (e.g., convergence on a decision or brainstorming).

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