Frightened, disturbed, dangerous? : why working with patients in psychiatric care can be really difficult, and what to do about it / Bo Hejlskov Elvén and Sophie Abild McFarlane.

Includes bibliographical references.

Always identify who it is that has a problem -- People behave well if they can -- People do what makes sense -- The one that takes responsibility can make a difference -- Those who are used to failing learn nothing from failing one more time -- You need self-control to be able to cooperate -- We all do what we can to maintain self-control -- Affect is contagious -- Conflicts consist of solutions and failures require an action plan -- We make demands that patients wouldn't make on themselves -- but in a way that works -- You become a leader when someone follows you -- We work in a garage -- Example situations and action plans -- The principle of the gentle approach.

Online resource; title from digital title page (viewed on February 17, 2017).

The principles of practice in psychiatric care are described with the intent to manage behavioural challenges and create a healthy workspace and treatment area. The author discusses methods and approaches of managing negative behaviour of both patients and staff, to allow for the psychiatric treatment to function most effectively. Patients in psychiatric care can behave in ways that can be alarming for staff, and difficult to respond to. The authors of this practical and imaginative book explain why patients may behave in these ways, and offer a toolkit of ways to respond effectively and kindly. With many everyday examples of how to keep the space positive and safe, and patients calm, this book could transform your working life.

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