Managerial solutions to hospitals' challenges / Federica Morandi, PhD.

Includes bibliographical references and index.

Description based on print version record.

MANAGERIAL SOLUTIONS TO HOSPITALS' CHALLENGES; MANAGERIAL SOLUTIONS TO HOSPITALS' CHALLENGES; Library of Congress Cataloging-in-Publication Data; CONTENTS; PREFACE; ACKNOWLEDGMENTS; Chapter 1: INTRODUCING HOSPITAL CHALLENGES; ABSTRACT; INTRODUCTION; RULES AND EXPECTATIONS AFFECTING HEALTHCARE ORGANIZATIONS; DESIGNING THE ORGANIZATION: LOOKING AT THE STRUCTURAL AND THE CONTEXTUAL DIMENSIONS; THE ITALIAN NATIONAL HEALTH SYSTEM AND THE INSTITUTIONAL TYPOLOGIES OF HOSPITALS; THE CLINICAL DIRECTORATE MODEL; CONCLUSION; REFERENCES

Chapter 2: THE CEREMONIAL APPROACH OF HEALTHCARE ORGANIZATIONS: A SURVIVING CHALLENGEABSTRACT; INTRODUCTION; INSTITUTIONAL THEORY AND ORGANIZATIONAL CHALLENGES: BALANCING EFFICIENCY AND LEGITIMACY; INSTITUTIONAL PRESSURES RELIEF: THE DECOUPLING, A THEORETICAL APPROACH; THE DIFFUSION OF THE DECOUPLING PHENOMENON IN HEALTHCARE: A LITERATURE REVIEW; THE CHALLENGE OF DECOUPLING: PRACTICAL IMPLICATIONS; CONCLUSION; REFERENCES; Chapter 3: MANAGING UNCERTAINTY: THE QUALITY CERTIFICATION ADOPTION BETWEEN MANAGERIAL FASHIONS AND SOCIAL CONTAGION; ABSTRACT; INTRODUCTION

THE ROLE OF STANDARDIZATION IN HEALTHCARECONTEXTUAL BACKGROUND: THE ISO 9001 QUALITY CERTIFICATION; THEORETICAL BACKGROUND; ANALYZING THE SPREAD OF QUALITY CERTIFICATIONS IN THE ITALIAN NHS; RESULTS; DISCUSSION; CONCLUSION; REFERENCES; Chapter 4: COMMON INSIDE CHALLENGES: LOOKING FOR ORGANIZATIONAL AND INDIVIDUAL WORK VALUES CONGRUENCE; ABSTRACT; INTRODUCTION; INDIVIDUAL AND ORGANIZATIONAL WORK VALUES CONGRUENCE; PERFORMANCE MEASUREMENT WITHIN HEALTHCARE ORGANIZATIONS; INDIVIDUAL AND ORGANIZATIONAL VALUES: THE ROLE OF JOB SATISFACTION

WORK VALUES AND PROFESSIONALISM: PHYSICIANS AND NURSES PERSPECTIVESEMPIRICAL ANALYSIS: PROFESSIONAL DIFFERENCES IN THE WORK VALUES GRADING; DO INDIVIDUALS SHAPE ORGANIZATIONS? THE EFFECT ON JOB SATISFACTION; CONCLUSION; REFERENCES; Chapter 5: THE STRATEGY OF NEGOTIATING: NATURAL PREDISPOSITION AND ORGANIZATIONAL NEEDS; ABSTRACT; INTRODUCTION; NEGOTIATION: IS IT AN ART OR A STRATEGY?; NEGOTIATION SKILLS AND STRATEGIES; NEW PUBLIC MANAGEMENT: THE SOURCE OF THE ADMINISTRATIVE TASKS FOR PHYSICIANS; THE TWO SIDES OF NEGOTIATION IN HEALTHCARE: THE INTERNAL AND THE EXTERNAL INVOLVEMENT OF PHYSICIANS

THE DOUBLE SIDE OF NEGOTIATION: EVIDENCE FROM ITALIAN PHYSICIANSQUESTIONNAIRE RESULTS; CONCLUSION; REFERENCES; ABOUT THE AUTHOR; INDEX

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