The psychology of conflict : mediating in a diverse world / Paul Randolph.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- text
- computer
- online resource
- 9781472922984
- 1472922980
- 303.6/9 23
- BF637.I48
Item type | Home library | Collection | Call number | Materials specified | Status | Date due | Barcode | |
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OPJGU Sonepat- Campus | E-Books EBSCO | Available |
Online resource; title from PDF title page (EBSCO, viewed February 11, 2016).
Includes bibliographical references and index.
Cover -- Contents -- Note on the Author -- Acknowledgements -- Foreword by Archbishop Desmond Tutu -- Introduction -- 1 Existentialism -- Its Relevance to Conflict and Dispute Resolution -- 2 The Role of the Mediator -- A Psychological Perspective -- 3 Emotions -- 4 Self-esteem -- 5 Values, Sedimentations and Polarities -- 6 Interpersonal Relationships and the Need to be Heard -- 7 Perceptions, Assumptions and Biases -- 8 Practical Application of Psychology in the Mediation Process -- 9 Psychology in Differing Models of Mediation -- 10 The Future of Psychology in Dispute Resolution -- Bibliography -- Index.
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