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Tourist customer service satisfaction an encounter approach by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Routledge 2010
Availability: Items available for loan: OPJGU Sonepat- Campus (1)Collection, call number: General Books 910.688 NO-T.
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Human resource management in the hospitality industry a guide to best practice by
Edition: 9th
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Routledge 2013
Availability: Items available for loan: OPJGU Sonepat- Campus (1)Collection, call number: General Books 647.940683 BO-H.
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Cornell school of hotel administration handbook of applied hospitality strategy by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Sage 2010
Other title:
  • Handbook of applied hospitality strategy
Availability: Items available for reference: OPJGU Sonepat- Campus: Not For Loan (1)Collection, call number: Reference Books 338.4791 CO-.
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Introduction to management in the hospitality Industry by
Edition: 10th
Publication details: New Delhi Wiley 2012
Availability: Items available for loan: OPJGU Sonepat- Campus (1)Collection, call number: General Books 647.94068 BA-I.
Economics of hotel management [electronic resource] / A. M. Sheela. by
Material type: Text Text; Format: electronic ; Literary form: Not fiction
Publication details: New Delhi : New Age International (P) Ltd., c2002
Online resources:
Availability: No items available.
Essential Financial Techniques for Hospitality Managers : a practical manual. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: Oxford : Goodfellow Publishers Limited, 2010
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
United States travel and tourism industry / Danielle P. Moore and Allison G. Doherty, editors. by Series: Tourism and hospitality development and management
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York : Nova Science Publisher's, Incorporated, [2011]
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Tourism and hospitality management / edited by Metin Kozak, Dokuz Eylul University, Foca-Izmir, Turkey ; Nazmi Kozak, Dokuz Eylul University, Eskisehir, Turkey. by Series: Advances in culture, tourism and hospitality research
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Bingley : Emerald Group Publishing Limited, 2016Copyright date: ©2016
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
New perspectives in hospitality management. Series: Emerald gems
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Bingley, UK : Emerald Group Publishing Limited, 2015
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Special interest tourism / by Bongkosh N. Rittichainuwat. by
Edition: Third edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Newcastle upon Tyne : Cambridge Scholars Publishing, 2018Copyright date: ©2018
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Disaster planning and preparedness in the hotel industry / by Ahmad Rasmi Albattat, Ahmad Puad Mat Som. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Bingley, UK : Emerald Publishing Limited, 2019Copyright date: ©2019
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Employer branding for the hospitality and tourism industry : finding and keeping talent / Sjoerd Gehrels. by
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Wagon Lane, Bingle, UK : Emerald Publishing, 2019
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Sustainable hospitality management : designing meaningful encounters with talent and technology / edited by Huub Ruël, Angelique Lombarts. by Series: Advanced series in management (Unnumbered) ; v. 24.
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Bingley : Emerald Publishing Limited, 2021
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Class acts : service and inequality in luxury hotels / Rachel Sherman. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: Berkeley : University of California Press, ©2007
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Tourism and hospitality education and training in the Caribbean / edited by Chandana Jayawardena ; with a foreward by Rex V. Nettleford. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: Kingston, Jamaica : University of the West Indies Press, 2002
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Hospitality strategic management : concepts and cases / Cathy A. Enz. by
Edition: 2nd ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: Hoboken, N.J. : John Wiley & Sons, ©2010
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Management science applications in tourism and hospitality / Zheng Gu, editor. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: Binghamton, NY : Haworth Hospitality Press, ©2004
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Hospitality and tourism management / Petter M. Berge and Sondre B. Eliassen, editors. by Series: Hospitality, tourism and marketing studies
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: New York : Nova Science Publishers, ©2010
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
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