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			Employee identity in Indian call centres the notion of professionalism by Noronha, Ernesto D`Cruz, Premilla Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Sage 2009 Availability: Items available for loan: OPJGU Sonepat- Campus (1)Collection, call number: General Books 331.761381 NO-E. Place hold Add to cart (remove)
			Women, identity and India`s call centre industry by Basi, J K Tina Series: Routledge research on gender in Asia series ; 1 Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Routledge 2009 Availability: Items available for loan: OPJGU Sonepat- Campus (1)Collection, call number: General Books 331.481381142 BA-W. Place hold Add to cart (remove)
			Call centers technology & techniques by Green, Jack A Material type: Text; Format: print ; Literary form: Not fiction Publication details: Australia Thomson South-Western 2003 Availability: Items available for loan: OPJGU Sonepat- Campus (1)Collection, call number: General Books 395.59 GR-C. Place hold Add to cart (remove)
			Interpretation : ways of thinking about the sciences and the arts / edited by Peter Machamer and Gereon Wolters. by Wolters, Gereon Machamer, Peter K Pittsburgh-Konstanz Colloquium in the Philosophy of Science (8th : 2008 : Pittsburgh, Pa.) Series: Pittsburgh-Konstanz series in the philosophy and history of science Material type: Text; Format: available online ; Literary form: Not fiction Copyright date: ©2010 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			An Empathetic Literary Analysis of Jack London's The Call of the Wild : Understanding Life from an Animal's Point of View. by Beierl, Barbara Hardy Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Lewiston : Edwin Mellen Press, 2012 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			A woman called : piecing together the ministry puzzle / Sara Gaston Barton. by Barton, Sara Gaston Material type: Text; Format: available online ; Nature of contents: ; Literary form: Not fiction Publication details: Abilene, Tex. : Leafwood Publishers, ©2012 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Your next pastor : guidelines for finding God's person for your church / Warren D. Bullock. by Bullock, Warren [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Springfield, Missouri : GPH, [2013]Copyright date: ©2013 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Episcopal appointments in England, c. 1214-1344 : from episcopal election to papal provison / Katherine Harvey. by Harvey, Katherine Series: Church, faith, and culture in the Medieval West Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Farnham, Surrey : Ashgate Publishing Limited, [2014] Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			The attractiveness of South Africa as offshore destination for call centre services / Anita Hintringer. by Hintringer, Anita [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hamburg [Germany] : Anchor Academic Publishing, 2015 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Borders in service : enactments of nationhood in transnational call centres / edited by Kiran Mirchandani and Winifred R. Poster. by Mirchandani, Kiran, 1968- [author,, editor.] Poster, Winifred [author,, editor.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Toronto ; Buffalo ; London : University of Toronto Press, [2016]Copyright date: ©2016 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Giving to God : Islamic charity in revolutionary times / Amira Mittermaier. by Mittermaier, Amira, 1974- [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Oakland, California : University of California Press, [2019] Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Disciplined agency : neoliberal precarity, generational dispossession and call centre labour in Portugal / Patricia Alves de Matos. by Matos, Patrícia Alves de [author.] Series: New ethnographies Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Manchester : Manchester University Press, 2020 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			The path to being a pastor : a guide for the aspiring / Bobby Jamieson. by Jamieson, Bobby, 1986- [author.] Series: 9Marks Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Wheaton, Illinois : Crossway, 2021 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Callings and consequences : the making of Catholic vocational culture in early modern France / Christopher J. Lane. by Lane, Christopher J [author.] Series: McGill-Queen's studies in the history of religion. Series two ; ; 91. Material type: Text; Format: available online ; Literary form: Fiction Publisher: Montreal ; Kingston ; London ; Chicago : McGill-Queen's University Press, [2021] Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Learning points : 80 activities and actions for call center cervice excellence / Peter R. Garber. by Graber, Peter R Series: Learning points series Learning points Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Amherst, MA : HRD Press, 2005 Other title: 80 activities and actions for call center cervice Excellence Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Careers in the clergy : priests, ministers, rabbis : bringing people to God serving their spiritual needs. by Institute for Career Research Series: Careers ; no. 307. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chicago : Institute for Career Research, ©2006 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			How to be a great call center representative / Robert W. Lucas. by Lucas, Robert W Material type: Text; Format: available online ; Literary form: Not fiction Publication details: [Saranac Lake, N.Y.] : American Management Association, ©2001 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Call Center operation : design, operation, and maintenance / Duane E. Sharp. by Sharp, Duane E Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Amsterdam ; Boston : Digital Press, ©2003 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			Observing and registering emotional satisfaction of customer contacts : for customer satisfaction & loyalty / Hüseyin Güngör. by Güngör, Hüseyin Material type: Text; Format: available online ; Literary form: Not fiction Language: English Summary language: Dutch Publication details: [Amsterdam] : Amsterdam Univ. Press, ©2007 Dissertation note: doctoral Universiteit van Amsterdam 2007 Other title: Emotional satisfaction of customer contacts Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)
			The language of outsourced call centers : a corpus-based study of cross-cultural interaction / Eric Friginal. by Friginal, Eric Series: Studies in corpus linguistics ; v. 34. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Amsterdam ; Philadelphia : John Benjamins Pub. Co., ©2009 Online resources: Click here to access online Availability: Items available for loan: OPJGU Sonepat- Campus (1). Place hold Add to cart (remove)