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Training tough topics / [edited by] Liz Winfeld. by Series: Trainer's Workshop Ser
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, 2001
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Flexible learning, human resource, and organisational development : putting theory to work / edited by Viktor Jakupec and John Garrick. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: London ; New York : Routledge, 2000
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Built to learn : the inside story of how Rockwell Collins became a true learning organization / Cliff Purington, Chris Butler, with Sarah Fister Gale. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: New York : Amacom, American Management Association, ©2003
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
How to manage training : a guide to design and delivery for high performance / Carolyn Nilson. by
Edition: 3rd ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, ©2003
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Reading work : literacies in the new workplace / Mary Ellen Belfiore [and others] (In-Sites Research Group). by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: Mahwah, N.J. : L. Erlbaum Associates, 2004
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Participatory workshops : a sourcebook of 21 sets of ideas and activities / Robert Chambers. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: London ; Sterling, VA : Earthscan Publications, 2002
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Training games : everything you need to know about using games to reinforce learning / Susan El-Shamy. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: Sterling, Va. : Stylus Pub., 2001
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Training to imagine : practical improvisational theatre techniques for trainers and managers to enhance creativity, teamwork, leadership, and learning / Kat Koppett ; with a foreword by Sivasailam "Thiagi" Thiagirajan. by
Edition: 1st ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: Sterling, Va. : Stylus, 2001
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
All new tricks for trainers / Dave Arch. by
Edition: 1st ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: Amherst, Mass. : Recommended Resources, ©1998
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Blended elearning : integrating knowledge, performance, support, and online learning / by Larry Bielawski, David Metcalf. by
Edition: 1st ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: Amherst, Mass. : HRD Press, ©2003
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
101 ways to improve customer service : training, tools, tips, and techniques / Lorraine L. Ukens. by Series: Pfeiffer essential resources for training and HR professionals
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: San Francisco, CA : Hoboken, NJ : Pfeiffer ; J. Wiley & Sons, ©2007
Other title:
  • One hundred and one ways to improve customer service
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Award-winning customer service : 101 ways to guarantee great performance / Renée Evenson. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: New York : AMACOM, ©2007
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Strategic human resource development / Jim Grieves. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: London ; Thousand Oaks, Calif. : Sage Publications, 2003
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Instructional design for web-based training / by Kerri Conrad and TrainingLinks. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: Amherst, Mass. : HRD Press, ©2000
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Responsible restructuring : creative and profitable alternatives to layoffs / Wayne F. Cascio. by
Edition: 1st ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: San Francisco, CA : Berrett-Koehler, ©2002
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
On-demand learning : training in the new millennium / by Darin E. Hartley ; with an introduction by John Coné. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: Amherst, Mass. : HRD Press, ©2000
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Transferring learning to behavior : using the four levels to improve performance / Donald L. Kirkpatrick and James D. Kirkpatrick. by
Edition: 1st ed.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: San Francisco, Calif. : Berrett-Koehler Publishers, ©2005
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Training triage : performance-based solutions amid chaos, confusion, and change / Lou Russell. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: Alexandria, Va. : ASTD, ©2005
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Strategic training : putting employees first / Daniel M. Wentland. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: Amherst, Mass. : HRD Press, ©2007
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
Training for a smart workforce / edited by Rod Gerber and Colin Lankshear. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publication details: London ; New York : Routledge, 2000
Online resources:
Availability: Items available for loan: OPJGU Sonepat- Campus (1).
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