TY  - BOOK
AU  - Ammerman,Max
TI  - Root cause analysis handbook : a simplified approach to identifying, correcting, and reporting workplace errors 
SN  - 9780527763268
AV  - TS156 .A46 1998
U1  - 658.5 22
PY  - 1998///
CY  - New York 
PB  - Quality Resources
KW  - Quality control
KW  - Data processing
KW  - Industrial accidents
KW  - Investigation
KW  - Critical incident technique
UR  - http://www.loc.gov/catdir/enhancements/fy0801/97034888-d.html
ER  -