TY - BOOK AU - Keseru,Imre AU - Keseru,Imre AU - Randhahn,Annette AU - Randhahn,Annette TI - Towards User-Centric Transport in Europe 3: Making Digital Mobility Inclusive and Accessible T2 - Lecture Notes in Mobility SN - 978-3-031-26155-8 PY - 2023/// CY - Cham PB - Springer Nature KW - Highway & traffic engineering KW - bicssc KW - User interface design & usability KW - Digital Exclusion in Transport KW - Digital Multimodal Mobility Platforms KW - Digital Solution for Mobility KW - EU-funded DIGNITY Project KW - EU-funded INDIMO Project KW - EU-funded TRIPS Project KW - Inclusive Digital Mobility KW - Participatory Processes in Mobility Plannig KW - Sustainable Mobility KW - Universal Design in Mobility KW - User Interfaces in Mobility KW - User-centred Design for Mobility KW - Vulnerable Users N1 - Open Access N2 - This book gathers contributions to the EU-funded Horizon 2020 project INDIMO (Inclusive Digital Mobility Solutions), its sister projects DIGNITY (Digital Transport in and for Society) and TRIPS (Transport Innovation for Persons with Disabilities Needs Satisfaction), which have been focusing on making transport systems inclusive and accessible for all. Digitalization has enabled the emergence and proliferation of novel, 'disruptive' transport and delivery services. These services are often exclusively only available through digital channels such as a smartphone app or website. Yet a substantial segment of the population is at risk of being excluded from these services for a variety of reasons. Therefore, it is strongly necessary to integrate inclusivity and accessibility into the design and operation of mobility services. This book aims at discussing cases of and reasons for digital exclusion in transport. It also investigates the role of participatory and user-centric planning and design methods in making digital mobility more inclusive and accessible. Further, it discusses tools and technologies that could help policy makers to develop digital mobility as a more inclusive and accessible service. This is an open access book UR - https://library.oapen.org/bitstream/id/cbf6908d-a641-4e3c-95a2-917cc42202a9/978-3-031-26155-8.pdf UR - https://library.oapen.org/handle/20.500.12657/61880 ER -