TY - BOOK AU - Conlow,Rick AU - Watsabaugh,Doug TI - SuperSTAR customer service: it's all about C.A.R.E. T2 - A Crisp fifty-minute series book SN - 9781426031229 AV - HF5415.5 .C66 2009eb U1 - 658.81 22 PY - 2009/// CY - [Rochester, N.Y.] PB - Axzo Press KW - Customer services KW - Service à la clientèle KW - BUSINESS & ECONOMICS KW - Sales & Selling KW - Management KW - bisacsh KW - fast KW - Electronic books N1 - The customer service challenge! -- Mental psyche -- The greeting -- Meeting the need -- Follow-through -- Handling problems UR - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=383352 ER -