TY - BOOK AU - Maynard-Moody,Steven AU - Musheno,Michael C. TI - Cops, teachers, counselors: stories from the front lines of public service SN - 9780472023875 AV - HV40.8.U6 U1 - 361 21 PY - 2003/// CY - Ann Arbor PB - University of Michigan Press KW - Human services personnel KW - United States KW - Social workers KW - Police KW - Teachers KW - Services sociaux KW - Personnel KW - États-Unis KW - Travailleurs sociaux KW - Enseignants KW - POLITICAL SCIENCE KW - Public Policy KW - Social Services & Welfare KW - bisacsh KW - SOCIAL SCIENCE KW - Human Services KW - Sociology KW - General KW - fast KW - Openbare dienstverlening KW - gtt KW - Politie KW - Hulpverleners KW - Onderwijzers KW - Electronic books N1 - Includes bibliographical references (pages 205-213) and index; pt. 1: Two narratives of street-level work -- Dealing with faces -- State agents, citizen agents -- Story worlds, narratives, and research -- Physical and emotional spaces -- pt. 2: Enacting identities in the workplace and on the streets -- Workers unite: occupational identities and peer relations -- Organizational and social divisions among street-level workers -- Putting a fix on people: identity, conduct, and street-level work -- pt. 3: Normative decision making: moralities over legalities -- Who are the worthy? -- Responding to the worthy -- Street-level workers knows best -- Getting the bad guys -- Streetwise workers and the power of storytelling; Electronic reproduction; [Place of publication not identified]; HathiTrust Digital Library; 2010 UR - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=330285 ER -