TY - BOOK AU - Lindgreen,Adam TI - Managing Market Relationships: Methodological and Empirical Insights SN - 9781409403418 AV - HF5415.55 .L56 2008 U1 - 658.8/12658.812 PY - 2008/// CY - Farnham PB - Ashgate Pub. KW - Relationship marketing KW - Marketing research KW - Marketing relationnel KW - Marketing KW - Recherche KW - BUSINESS & ECONOMICS KW - Customer Relations KW - bisacsh KW - fast KW - Electronic books N1 - Cover; Contents; List of Figures; List of Tables; Preface; Acknowledgments; Reviews for Managing Market Relationships; Chapter 1 Introduction; Chapter 2 Research Approach; Chapter 3 Understanding of Relationship Marketing; Chapter 4 Implementation of Relationship Marketing; Chapter 5 Evolution of Relationship Marketing; Chapter 6 Control of Relationship Marketing; Chapter 7 Conclusions; Appendix: Relationship Management Assessment Tool; Index N2 - Managing Marketing Relationships explains what relationship marketing entails, how it is implemented, how it evolves, and how it is controlled. Readers are introduced to the buyer-seller market exchange model that recognizes the importance of relationship marketing but argues that it should co-exist with traditional marketing. To avoid the one-size-fits-all approach to relationships, that so often leads to the premature death of managers' efforts, a relationship management assessment tool is provided that helps companies to question, identify, and prioritize critical aspects of relationship ma UR - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=421367 ER -