TY  - BOOK
AU  - Gargiulo,Terrence L.
TI  - The strategic use of stories in organizational communication and learning
SN  - 9780765621634
AV  - HD30.3 .G365 2005eb
U1  - 658.3 22
PY  - 2005///
CY  - Armonk, N.Y.
PB  - M.E. Sharpe
KW  - Communication in organizations
KW  - Organizational learning
KW  - Storytelling
KW  - Social aspects
KW  - Psychological aspects
KW  - Executives
KW  - United States
KW  - Interviews
KW  - Communication dans les organisations
KW  - Apprentissage organisationnel
KW  - Art de conter
KW  - Aspect social
KW  - Aspect psychologique
KW  - Cadres (Personnel)
KW  - États-Unis
KW  - Entretiens
KW  - BUSINESS & ECONOMICS
KW  - Workplace Culture
KW  - bisacsh
KW  - Human Resources & Personnel Management
KW  - fast
KW  - Organisatieontwikkeling
KW  - gtt
KW  - Communicatieve vaardigheden
KW  - Verhalen
KW  - Electronic books
KW  - interviews
KW  - aat
KW  - gtlm
KW  - lcgft
KW  - rvmgf
N1  - Includes bibliographical references (pages 237-241) and index; Frameworks: Introduction -- A working model of stories -- Organizational communication-broadcasting signals -- Case study- Dreyer's Ice Cream -- Organizational learning-building bridges -- Case studies-DTE Energy & Jeff Bukantz -- Interviews: Introduction to the interviews -- Interview with Bernice Moore-CTB/McGraw Hill -- Interview with Robert Kraska-DTE Energy -- Interview with Sherrie Cornett-Dreyer's Ice Cream -- Interview with Marty Fischer-Starbucks Coffee -- Interview with Father Marus-Woodside Priory School -- Competency map: Introduction to the competency map -- The core -- Process ring -- Interaction ring -- Summary -- Appendix -- Appendix A-Folk tale illustrating principles of active listening
N2  - Designed for students and practitioners in the fields of organizational behavior and human resource training and development, this book examines improving organizational communication. Terrence Gargiulo shows how the use of storytelling is the key to effective communication and learning
UR  - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=199810
ER  -