TY  - BOOK
AU  - Withers,Bill
AU  - Wisinski,Jerry
TI  - Resolving conflicts on the job
T2  - WorkSmart
SN  - 9780814400937
AV  - HD42 .W573 2007eb
U1  - 658.4/053 22
PY  - 2007///
CY  - New York
PB  - AMACOM
KW  - Conflict management
KW  - Gestion des conflits
KW  - BUSINESS & ECONOMICS
KW  - Workplace Culture
KW  - bisacsh
KW  - Corporate Governance
KW  - Leadership
KW  - Organizational Development
KW  - blmlsh
KW  - fast
KW  - Electronic books
N1  - Includes bibliographical references and index; A brief overview of conflict -- Why people fight at work -- Five ways to engage conflict -- Ways to listen -- Ways to give (and receive) feedback -- Conflict styles -- Staying cool in a conflict -- Ways to engage conflict on the job--up, down, and sideways -- Ways to work with teams in conflict -- Can all this conflict be good for me? -- Why do I care?
N2  - Chapters include: Why people fight at work, Five ways to engage conflict, Ways to listen, Ways to give (and receive) feedback, Conflict styles, Staying cool in a conflict, and Ways to engage conflict on the job: up, down, and sideways
UR  - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=214583
ER  -