TY  - BOOK
AU  - McNeil,Beth
AU  - Johnson,Denise J.
TI  - Patron behavior in libraries: a handbook of positive approaches to negative situations 
T2  - ALA editions
SN  - 0585318697
AV  - Z711 .P338 1996eb
U1  - 025.5 20
PY  - 1996///
CY  - Chicago
PB  - American Library Association
KW  - Public services (Libraries)
KW  - United States
KW  - Libraries
KW  - Security measures
KW  - Social Behavior Disorders
KW  - Library Services
KW  - Security Measures
KW  - Bibliothèques
KW  - Services aux usagers
KW  - États-Unis
KW  - Sécurité
KW  - Mesures
KW  - libraries (buildings)
KW  - aat
KW  - LANGUAGE ARTS & DISCIPLINES
KW  - Library & Information Science
KW  - General
KW  - bisacsh
KW  - fast
KW  - Bibliotheekgebruikers
KW  - gtt
KW  - Gedragsregels
KW  - hilcc
KW  - Social Sciences
KW  - Services aux publics
KW  - ram
KW  - Mesures de sûreté
KW  - Management
KW  - Electronic books
N1  - Includes bibliographical references and index; Down and out in the reading room : the homeless in the public library / Bruce A. Shuman -- Mentally ill patrons / Charles A. Salter and Jeffrey L. Salter -- Opposites attract : young adults and libraries / Patrick Jones -- Older adults : problems and needs / Linda Marie Golian and Linda Lou Wiler -- Deinstitutionalized and disabled patrons : opportunities and solutions / Fay Zipkowitz -- Problems with patrons in the academic library / Emerita M. Cuesta -- Crime in academic libraries / Mary M. Harrison, Alison Armstrong, and David Hollenbeck -- Legal issues regarding library patrons / Katherine Malmquist -- Sexual harassment in the library ; Sexual behavior in libraries / Denise J. Johnson -- Active listening : alleviating patron problems through communication / Nathan M. Smith -- Developing and implementing a patron behavior policy / Linda A. Morrissett -- Literature on library patrons : an annotated guide / Beth McNeil; Electronic reproduction; [Place of publication not identified]; HathiTrust Digital Library; 2010
UR  - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=45118
ER  -