TY - BOOK AU - Hughes,Kathleen M. AU - Santoro,Jamie Wirsbinski TI - Pivoting during the Pandemic: ideas for serving your community anytime, anywhere SN - 9780838949894 AV - Z678.93.S53 P58 2021 U1 - 021.2 23 PY - 2021///] CY - Chicago PB - ALA Editions KW - Shared virtual environments KW - Library applications KW - United States KW - Case studies KW - Libraries and community KW - Public services (Libraries) KW - Libraries and public health KW - COVID-19 Pandemic, 2020- KW - Environnements virtuels partagés dans les bibliothèques KW - États-Unis KW - Études de cas KW - Relations bibliothèque-collectivité KW - Bibliothèques KW - Services aux usagers KW - Pandémie de COVID-19, 2020- KW - fast KW - Electronic books KW - lcgft KW - rvmgf N1 - "Public Library Association." --cover; Includes bibliographical references and index; Introduction: The Anytime, Anywhere Library -- Fostering Local Community During a Global Pandemic / Shaun Briley -- Engaging Your Community with Digital Author Events / Stesha Brandon -- Providing a Seamless Virtual Reference Experience / Lauren Seegmiller -- A Genealogy Library in The Pandemic Age / Cheryl A. Lang -- Hotspot Lending During a Pandemic / Suzanne Wulf -- Moving Health and Wellness Online at Your Library / Bobbi L. Newman -- Community Can Happen Anywhere / Kate Hall & Christophe Andersen -- Triage Librarianship and Reader's Advisory / Paige Knotts, Sarah Lane, & Stephanie Fruhling -- Improving Accessibility in Virtual Programs and Services / Carrie Banks & Barbara Klipper -- Storytime in the Summer of COVID-19 / Suzanne DeKeyzer James -- The Genealogy Roadshow: Using Partnerships to Enhance Virtual Programming Offerings / DeeDee Baldwin -- Moving Job Skills and Career Readiness Online / Ashley Welke -- Serving Older Adults During a Worldwide Pandemic / Allan M. Kleiman & Fatima Perkins -- Never Let A Crisis Go to Waste: Removing Customer Barriers During COVID-19 / Cordelia Anderson -- Helping Students Succeed During COVID-19 / Cindy Mediavilla -- Panic, Pivot, & Press Play: Launching Virtual Services for Businesses and Nonprofits / Gillian Robbins & Caitlin Seifritz -- Early Literacy Services During Library Closures / Rachel Payne & Jessica Ralli -- Tech Support in Public Libraries During the COVID-19 Shutdown / Luke Thompson -- Moving Book Clubs and Advisory Online / Becca Boland -- The Connecting Power of Social Media / Tiffany Breyne -- Continuing Cultural Inclusivity Programming During COVID-19 / Nicanor Diaz, Virginia Vassar Aggrey, & Naghem Swade -- Walk This Way: Service Design for Clarity in A Disaster / Jeffrey Davis -- Appendix A: Understanding Your Library's Impact: Assessment and Evaluation of Virtual Services N2 - "Offering real-life examples of what it means to be a 24/7 library, this collection from the Public Library Association and ALA Editions shares how several libraries transitioned to virtual and socially-distanced services when the pandemic hit. No matter your library's current situation or outlook for the future, you'll be inspired to adapt their ideas to suit the needs of your own organization"-- UR - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=2710419 ER -