TY - BOOK AU - Johnson,Jennie TI - How to Be a Great Leader in Early Years SN - 1784501808 AV - LB2822.7 .J64 2015 U1 - 372.21 PY - 2015/// PB - Jessica Kingsley Publishers KW - Nursery schools KW - Administration KW - Day care centers KW - Écoles maternelles KW - Garderies KW - Pre-School & Kindergarten KW - bicssc KW - EDUCATION KW - Elementary KW - bisacsh KW - fast KW - Electronic books N1 - How to Be a Great Leader in Early Years -- Introduction -- Your Way of Doing Things -- 1. Have a Primary Purpose -- 2. Have Clear Values for Your Nursery -- 3. Have a Rhythm, Have a Way of Doing Things -- 4. NOT Because We Have Always Done It That Way! -- 5. Ensure You Are Compliant with Your Regulatory Requirements (But Dance to Your Own Tune) -- 6. Don't Use 'Health and Safety' as an Excuse -- 7. Take Every Opportunity to Simplify Processes and Reduce Paperwork -- 8. Foster a Culture of 'Getting Better Every Day' -- 9. Replenish Resources Often and Keep on Top of Maintenance and Cleaning -- 10. Fresh Eyes -- 11. Don't Tolerate Whispering in the Corner -- 12. Speak Up -- 13. Have a Handful of Nursery Mantras -- 14. Empower Your Team to Delight Your Customers -- Your Leadership Style -- 1. Know Your Stuff! -- 2. You Can't Know Everything -- 3. Set the Tone -- 4. Communicate -- 5. You Are Here to Serve! -- 6. Spend as Little Time in the Office as Possible -- Even Better, Don't Have an Office -- 7. Be Approachable and Empathetic -- 8. If You're 'One of the Gang', It Can Make Difficult Conversations More Difficult -- 9. Don't Have Favourites -- 10. Meaningful Praise and ... Thank You! -- 11. Mistakes Happen -- 12. Mutual Respect All Round -- 13. Look After Your Team -- Your People -- 1. Recruit Great People -- 2. Involve Your Team in the Recruitment Process -- 3. Get Rid of Toxic Employees -- 4. Duvet Days Are Not Okay -- 5. Professional Development -- 6. Find Time to Have Appraisals More Often Than Once a Year -- 7. Encourage the Team to Solve Their Own Problems -- 8. Listen to Your Team -- 9. Challenge Poor Practice -- 10. Have Transparent Pay Scales. Be as Generous as You Can Afford -- 11. Recognise and Reward (Financially or Otherwise) -- 12. Long Service Awards -- 13. Mark Special Moments in Your Team's Lives -- 14. A Free Brew; 15. Give Pay-Day Advances -- Your Customer -- 1. Everyone Is a Potential Customer -- 2. Listen to Your Customers -- 3. Encourage Your Customers to Complain -- 4. Learn From Every Complaint -- 5. Recognise the Importance of 'Parent Handover' at the Beginning and Especially the End of the Day -- 6. Have One True Place for Communication -- 7. Take Advantage of Social Media -- 8. Share Your Educational Approach with the Parents -- 9. Be Honest with Parents and Ensure Your Team Are Too -- 10. Listen to the Children in Your Care -- About the Author -- Blank Page N2 - Full of practical advice to help early years leaders to improve their leadership skills. This highly accessible guide draws on Jennie Johnson's own experience of founding an outstanding childcare service UR - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1056023 ER -