TY - BOOK AU - Stewart,Andrea AU - Washington-Hoagland,Carlette AU - Zsulya,Carol T. ED - Library Leadership and Management Association. TI - Staff development: a practical guide SN - 9780838996232 AV - Z668.5 .S7 2013 U1 - 023/.8 23 PY - 2013/// CY - Chicago PB - American Library Association KW - Library employees KW - In-service training KW - Library education (Continuing education) KW - Library personnel management KW - Career development KW - Career Mobility KW - Bibliothèques KW - Personnel KW - Formation en cours d'emploi KW - Bibliothéconomie KW - Étude et enseignement (Éducation permanente) KW - Direction KW - Plan de carrière KW - LANGUAGE ARTS & DISCIPLINES KW - Library & Information Science KW - General KW - bisacsh KW - fast KW - Electronic book KW - Electronic books N1 - "Prepared by the Staff Development Committee, Human Resources Section, Library Administration and Management Association."; Includes bibliographical references and index; Introduction to staff development / authors, Elaine Jennerich and Lisa Oberg -- Needs assessment : planning, implementation and action / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- The strategic imperative of library staff development : staff development and library strategic planning / authors, Raynna Bowlby and Linda Plunket -- How to set goals / author, Elizabeth Fuseler Avery -- Getting started : questions to ask / author, Julia Blixrud -- Developing orientation programs for new employees / authors, Carol A. Kochan and Sandra J. Weingart -- Core competencies for libraries and library staff / authors, Joan Giesecke and Beth McNeil -- How understanding the organization, clear expectations and competencies lead to successful coaching and performance / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Cross functional training and collaboration within the organization / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Refining the customer service attitude / author, Steve Carr -- Leading from any position / author, Maureen Sullivan -- Developing bench strength (succession planning) / author, Maureen Sullivan -- Planning a training and development infrastructure for library and information environments-roles and responsibilities / author, Julie Todaro -- Instructional design in library settings : designing effective and efficient training programs / authors, Myntha Cuffy and Dorothy Persson -- Using online video for staff training / author, Chad F. Boeninger -- The ideal : joint labor and management staff development programs / author, Lila Daum Fredenburg -- Assessing and ensuring the transfer of training / authors, David Delbert Kruger and John Cochenour N2 - Since its original publication more than two decades ago, this guide has remained a respected and practical handbook for supporting one of the most important assets libraries possess: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access. This new edition offers unique, state-of-the-art perspectives on such important topics as: Building a staff development program, and strategies for developing staff; Tracking changes through training, including the importance of setting goals and needs assessments; Refining the customer service attitude; and Using instructional design for staff development UR - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=792004 ER -