TY  - BOOK
AU  - Gruenberg,Michael L.
TI  - Buying and selling information: a guide for information professionals and salespeople to build mutual success 
SN  - 1573877239
AV  - HD9999.I492 G78 2014
U1  - 025.04068/8 23
PY  - 2014///]
CY  - Medford, New Jersey
PB  - Information Today, Inc.
KW  - Information services industry
KW  - Customer services
KW  - Online information services industry
KW  - Libraries and publishing
KW  - Libraries and electronic publishing
KW  - Acquisitions (Libraries)
KW  - Information services
KW  - Purchasing
KW  - Selling
KW  - Negotiation in business
KW  - Services d'information
KW  - Industrie
KW  - Service à la clientèle
KW  - Serveurs (Informatique)
KW  - Bibliothèques et édition
KW  - Bibliothèques et édition électronique
KW  - Acquisitions (Bibliothèques)
KW  - Achat
KW  - Vente
KW  - Négociations (Affaires)
KW  - selling
KW  - aat
KW  - LANGUAGE ARTS & DISCIPLINES
KW  - Library & Information Science
KW  - General
KW  - bisacsh
KW  - fast
KW  - Electronic books
N1  - Includes index; People do business with people, not with companies -- It takes two -- Making the most of trade shows -- The importance of your words -- Preparing for a sales call -- Sales=showtime -- Time management : Mr. Clock and Mrs. Clock -- What a typical sales call looks like -- The importance of value -- Breaking down the barriers -- Managing the decision-making process -- Negotiating skills -- Terms and conditions -- Sales satisfaction
N2  - This guide is geared to helping librarians and salespeople understand what the "other guy" is grappling with in order to achieve the best possible outcome for everyone with special attention paid to the needs and interests of the end-user public
UR  - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=748500
ER  -