TY - BOOK AU - Sharma,Venke AU - Kharas,Hushidar TI - Indestructible brand : crisis management in the age of social media SN - 9789386446794 AV - HD49 .S5195 2017 U1 - 658.4056 23 PY - 2017/// CY - New Delhi PB - Sage KW - Crisis management KW - Brand name products KW - Management KW - Product management KW - Public relations KW - Social media ER -