Resolving conflicts on the job / Bill Withers and Jerry Wisinski.

By:

Withers, Bill

Contributor(s):

Wisinski, Jerry

Material type: Text

text

Media type:

computer

Carrier type:

online resource

ISBN:

9780814400937
0814400930
9780814474136
0814474136
1281128163
9781281128164
9786611128166
6611128166

Subject(s):

Genre/Form:

Additional physical formats: Print version:: Resolving conflicts on the job.DDC classification:

658.4/053 22

LOC classification:

HD42 .W573 2007eb

Online resources:

Click here to access online

Contents:

A brief overview of conflict -- Why people fight at work -- Five ways to engage conflict -- Ways to listen -- Ways to give (and receive) feedback -- Conflict styles -- Staying cool in a conflict -- Ways to engage conflict on the job--up, down, and sideways -- Ways to work with teams in conflict -- Can all this conflict be good for me? -- Why do I care?

Abstract: Chapters include: Why people fight at work, Five ways to engage conflict, Ways to listen, Ways to give (and receive) feedback, Conflict styles, Staying cool in a conflict, and Ways to engage conflict on the job: up, down, and sideways.

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Holdings
Item type	Home library	Collection	Call number	Materials specified	Status	Date due	Barcode
Electronic-Books	OPJGU Sonepat- Campus	E-Books EBSCO			Available

Includes bibliographical references and index.

Print version record.

Chapters include: Why people fight at work, Five ways to engage conflict, Ways to listen, Ways to give (and receive) feedback, Conflict styles, Staying cool in a conflict, and Ways to engage conflict on the job: up, down, and sideways.

English.

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