Completing the "Big Dig" : managing the final stages of Boston's Central Artery/Tunnel Project / Committee for Review of the Project Management Practices Employed on the Boston Central Artery/Tunnel ("Big Dig") Project, Board on Infrastructure and the Constructed Environment, Division on Engineering and Physical Sciences, National Acadeny of Engineering, National Research Counci, Transportation Research Board of the National Academies.

"This study was supported by contract no. 02-1218 between the National Academy of Sciences and the Massachusetts Turnpike Authority."--Page ii.

Includes bibliographical references.

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COMPLETING THE "BIG DIG" -- Copyright -- Acknowledgment of Reviewers -- Contents -- Acronyms and Abbreviations -- Executive Summary -- FINDINGS AND RECOMMENDATIONS -- Cost and Schedule Procedures -- Schedule Management -- Cost Management -- Cost/Schedule Tradeoff -- Value Engineering -- Contract Administration -- Claims Management -- Contingency Management -- Cost Recovery -- Reporting and Controls -- Senior Management's Information Overload -- Schedule Analysis -- Oversight for Management Consultant -- Integrated Project-Management Oversight -- Independent Peer Review.

Transition from Construction to Operations -- Public Education -- Strategic Thinking -- Security -- 1 Introduction -- BACKGROUND -- ENGINEERING CHALLENGES -- PROJECT MANAGEMENT -- EXTERNAL OVERSIGHT -- NATIONAL RESEARCH COUNCIL INVOLVEMENT -- MEETINGS AND BRIEFINGS -- REFERENCES -- 2 Cost and Schedule Procedures -- INTRODUCTION -- BACKGROUND -- COST AND SCHEDULE CONTROL -- Value Engineering -- Fast-Track Construction -- Managing Cost and Schedule -- CURRENT STATUS -- FINDINGS AND RECOMMENDATIONS -- Schedule Management -- Cost Management -- Cost/Schedule Tradeoff -- Value Engineering -- REFERENCES.

3 Contract Administration -- INTRODUCTION -- CONTRACTING AND MANAGEMENT PRACTICES -- CLAIMS AND CHANGES -- Claims Management -- Modifications -- Cost Recovery -- CONTINGENCY -- FINDINGS AND RECOMMENDATIONS -- Claims Management -- Contingency Management -- Cost Recovery -- REFERENCES -- 4 Reporting and Controls -- INTRODUCTION -- REPORTING -- CONTROLS -- OBSERVATIONS -- FINDINGS AND RECOMMENDATIONS -- Information Overload for Senior Management -- Schedule Analysis -- REFERENCES -- 5 Oversight of Management Consultant -- INTRODUCTION -- OVERSIGHT -- PEER REVIEW -- FINDINGS AND RECOMMENDATIONS.

Integrated Project-Management Oversight -- Independent Peer Review -- REFERENCES -- 6 Transition from Construction to Operations -- USER TRANSITION -- Public Education -- Safety -- MANAGEMENT TRANSITION -- A Strategic Approach to Transition -- SECURITY -- FINDINGS AND RECOMMENDATIONS -- Public Education -- Strategic Thinking -- Security -- 7 Conclusions -- Appendix A Committee to Review Project Management Practices Employed on the Boston Central Artery ("Big Dig") Project -- Appendix B Statement of Task -- Appendix C Presentations to the Committee.

Appendix D Documents Submitted to the Committee by MTA and IPO -- Appendix E BOARD ON INFRASTRUCTURE AND THE CONSTRUCTED ENVIRONMENT.

English.

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