The power of ultimate Six Sigma : Keki Bhote's proven system for moving beyond quality excellence to total business excellence / Keki R. Bhote.

Includes bibliographical references and index.

Preliminaries; Contents; Foreword; Preface; Acknowledgments; Evolution and Infrastructure; The Power of Ultimate Six Sigma: A Reach-Out Purpose-- Business to Solve the World's Ills at a Profit; From Infirmity of the Hyped Six Sigma to the Power of Ultimate Six Sigma; The Scope Structure and Methodology of the Power of Ultimate Six Sigma; From Mere Customer Satisfaction to Customer Loyalty; From Blinkered Micromanagement to Leadership with Panoramic Vision; Organization From the Straitjacket of Taylorism to the Freedom of a Culture of Entrepreneurship.

Employees From Industrial Autocracy Toward Industrial DemocracyFrom a Customer-Supplier Win-Lose Contest to a Win Win Partnership for the Entire Supply Chain; Quality From Wheel Spinning to World Class; From Cost Reduction with Mirrors to a Robust Bottom Line; Cycle Time From a Black Hole to the Best Metric for Effectiveness; Design: From Historic Levels to Designs in Half the Time, with Half the Defects Half the Costs and Half the Manpower; Manufacturi.

One of Six Sigma's founding fathers shares his trademarked process for ensuring total quality.

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