The new manager's starter kit : essential tools for doing the job right / Robert Crittendon.

Includes index.

Managing Yourself -- Establish Rules That Govern Your Life -- A Code of Conduct Starter List -- Managing Goals and Objectives -- The Business-Planning Hierarchy -- Principles Suitable for the Family -- Business and Personal Direction -- Managing Your Time -- Establish Priorities -- Welcome Routines and Procedures -- Transfer Your Monkeys to Someone Else's Back -- Delegate! Delegate! Delegate! -- Manage Incoming Mail and Phone Calls -- Organize Your Paperwork and Your Space -- Use Time in Large Chunks, When Necessary -- Learn to Say No -- Estimate Your Time Needs -- Too Much of a Good Thing? -- Managing Your Boss -- Bail Out on the Crazy Boss -- Expect Jerks With Quirks -- Managing Three Types of Difficult Bosses -- Other Aspects of Managing Managers -- Create a Win-Win Environment -- Managing Your Staff: Hiring and Training -- Putting People in Perspective -- Five Rules for Hiring the Right People -- Training and Developing People -- Managing Your Staff: Leading, Motivating, Evaluating, and Rewarding -- The "L" Word -- The "M" Word -- What Do Those People Want? -- The Leader/Motivator Portrait -- Evaluating and Rewarding Performance -- How Much Value Can You Add? -- Managing Meetings -- When Is a Meeting a Meeting? -- Why Are Meetings Called Time Wasters? -- Is This Meeting Necessary?--Steps to Ensure a Productive Meeting -- The Dynamics of Small Meetings -- More Meeting Tips -- Effective Use of Visual Aids -- Other Meeting Room Considerations -- Use the Meeting as a Reward: An Example -- Other Tips to Save Meeting Time.

Print version record.

Includes index.

Topics covered include managing your time, staff and boss, leading, motivating, evaluating, rewarding, managing meetings, reputation, conflicts and crises.

English.

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