Results without authority : controlling a project when the team doesn't report to you / Tom Kendrick.

Includes bibliographical references (pages 269-270) and index.

Description based on print version record.

ACKNOWLEDGMENTS; 1. CONTROL OF PROJECTS; Who's in Charge?; Structure of This Book; Elements of Project Control; No One Ever Said That Projects Are Easy; 2. CONTROL THROUGH PROCESS; Project Management Processes; Quality Management; Project Infrastructure; The Project Management Office; Key Ideas for Project Processes; 3. CONTROL THROUGH INFLUENCE; Appropriate Leadership Styles; Getting Through Giving; Enhancing Influence; Maintaining Relationships; Key Ideas for Influencing; 4. CONTROL THROUGH PROJECT METRICS; Desired Behaviors; Types and Uses of Project Metrics

Measurement Definition and BaselinesPotential Problems and Measurement Barriers; Key Ideas for Project Metrics; 5. CONTROL BEGINS WITH PROJECT INITIATION; Sponsorship; Project Vision; Project Launch; Start-Up Workshops; Projects with Cross-Functional, Distributed, and Global Team Members; Key Ideas for Project Initiation; 6. BUILDING CONTROL THROUGH PROJECT PLANNING; Plan Collaboratively; Measure Your Plan; Set a Realistic Project Baseline; Use Your Plan; Key Ideas for Project Planning; 7. MAINTAINING CONTROL DURING PROJECT EXECUTION; Deploying Status-Based Metrics; Status Collection

Informal CommunicationMaintaining Relationships; Keeping Your Team Focused; Key Ideas for Project Execution; 8. TRACKING AND MONITORING FOR PROJECT CONTROL; Scope and Specification Change Management; Overall Control; Formal Communication; Rewards and Recognition; Project Reviews for Lengthy Projects; Project Cancellation; Control Challenges; Key Ideas for Project Tracking and Monitoring; 9. ENHANCING OVERALL CONTROL THROUGH PROJECT CLOSURE; Delivering Your Results and Getting Sign-Off; Employing Retrospective Project Metrics; Administrative Closure; Celebration and Team Rewards

Capturing Lessons LearnedKey Ideas for Project Closure; 10. CONCLUSION; APPENDIX A: EXAMPLE PROJECT INFRASTRUCTURE DECISIONS; APPENDIX B: SELECTED REFERENCES; INDEX; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; V; W; Y; Z

When you're in charge, but you're not "the boss," how can you get a project done? This book provides the answers you need!

English.

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