The KM Cookbook : Stories and Strategies for Organisations Exploring Knowledge Management Standard ISO30401 / Chris J. Collison, Paul J. Corney and Patricia Lee Eng.

Part I A new way to cook? -- 1 A new kitchen -- 2 What kind of restaurant? -- 3 The role of the restaurateur -- 4 The skilled chef -- 5 Getting some help: the staff -- 6 Understanding the ingredients -- 7 The restaurant critic: what to expect in an audit -- 8 Planning the menu: the KM Chef's Canvas -- 9 The KM chef's specials: taster menu -- Part II Menus to savour -- Introduction: How to read the menus -- 10 The World Bank: Knowledge Management and machine learning -- 11 Knowledge Management in General Electric: leading-edge communities -- 12 Beyond KM: Collaborating, Learning and Adapting (CLA) in USAID -- 13 Knowledge Management in Schlumberger: 'Eureka!' -- 14 PROCERGS Brazil: using knowledge and innovation to make government more efficient -- 15 The Olympic Games: Knowledge Management and learning pathways -- 16 Médecins Sans Frontières: knowledge without borders? -- 17 Transport for London (TfL), UK: learning to be world-class -- 18 Syngenta: leaping into networks and cultural KM -- 19 Linklaters: knowledge, value-add and innovation -- 20 Defence Science & Technology Laboratory (Dstl), UK: guarding against organisational amnesia -- 21 Financial Conduct Authority (FCA), UK: using knowledge to improve detection -- 22 Creating value in Oman: KM in Petroleum Development Oman (PDO) -- 23 Saudi Aramco, Saudi Arabia: identifying, extracting and regenerating the wells of knowledge -- 24 MAPNA, Iran: the role of KM in designing and implementing world-scale projects -- 25 TechnipFMC, France, UK and USA: agile KM in a newly merged organisation -- Endings and beginnings

The KM Cookbook serves up a menu of success stories and strategies for organisations wanting to know more about Knowledge Management Standard ISO30401 - whether they intend to pursue certification, or simply seek to use it as a framework to review their existing programme and strategy.

Online resource; title from digital title page (viewed on October 07, 2019).

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