Making work visible : (Record no. 2942638)

MARC details
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fixed length control field 110705s2011 enka ob 001 0 eng d
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Original cataloging agency N$T
Language of cataloging eng
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020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781139077743
Qualifying information (electronic bk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1139077740
Qualifying information (electronic bk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781139080033
Qualifying information (e-book)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1139080032
Qualifying information (e-book)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780511921360
Qualifying information (electronic bk.)
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International Standard Book Number 0511921365
Qualifying information (electronic bk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781139069724
Qualifying information (ebk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1139069721
Qualifying information (ebk.)
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Cancelled/invalid ISBN 9780521190725
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Cancelled/invalid ISBN 052119072X
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International Standard Book Number 9786613112415
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International Standard Book Number 6613112410
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1139075489
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781139075480
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1139082302
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781139082303
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029 1# - (OCLC)
OCLC library identifier AU@
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OCLC library identifier NZ1
System control number 13872271
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)738433255
Canceled/invalid control number (OCoLC)732958929
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050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD9802.3.U64
Item number X4763 2011eb
072 #7 - SUBJECT CATEGORY CODE
Subject category code BUS
Subject category code subdivision 038000
Source bisacsh
072 #7 - SUBJECT CATEGORY CODE
Subject category code POL
Subject category code subdivision 013000
Source bisacsh
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 331.25/6
Edition number 22
084 ## - OTHER CLASSIFICATION NUMBER
Classification number SOC026000
Source of number bisacsh
084 ## - OTHER CLASSIFICATION NUMBER
Classification number MS 4850
Source of number rvk
049 ## - LOCAL HOLDINGS (OCLC)
Holding library MAIN
245 00 - TITLE STATEMENT
Title Making work visible :
Remainder of title ethnographically grounded case studies of work practice /
Statement of responsibility, etc [edited by] Margaret H. Szymanski, Jack Whalen.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Cambridge ;
-- New York :
Name of publisher, distributor, etc Cambridge University Press,
Date of publication, distribution, etc 2011.
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource (xxvii, 374 pages) :
Other physical details illustrations
336 ## -
-- text
-- txt
-- rdacontent
337 ## -
-- computer
-- c
-- rdamedia
338 ## -
-- online resource
-- cr
-- rdacarrier
347 ## -
-- data file
490 1# - SERIES STATEMENT
Series statement Learning in doing : social, cognitive, and computational perspectives
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (pages 359-371) and index.
520 ## - SUMMARY, ETC.
Summary, etc "In the 1970s, Xerox pioneered the involvement of social science researchers in technology design and in developing better ways of working. The Xerox legacy is a hybrid methodology that combines an ethnographic interest in direct observation in settings of interest with an ethnomethodological concern to make the study of interactional work an empirical, investigatory matter. This edited volume is an overview of Xerox's social science tradition. It uses detailed case studies that show how the client engagement was conducted over time and how the findings were consequential for business impact. Case studies in retail, production, office, and home settings cover four topics: practices around documents, the customer front, learning and knowledge-sharing, and competency transfer. The impetus for this book was a 2003 Xerox initiative to transfer knowledge about how to conduct ethnographically grounded work-practice studies to its consultants so that they may generate the kinds of knowledge generated by the researchers themselves"--
-- Provided by publisher
588 0# -
-- Print version record.
505 00 - FORMATTED CONTENTS NOTE
Title Work practice and technology: a retrospective /
Statement of responsibility Lucy Suchman --
Title Engineering investigations: what is made visible in making work visible? /
Statement of responsibility Wes Sharrock and Graham Button --
Title Uncovering the unremarkable /
Statement of responsibility Peter Tolmie --
Title Work practices to understand the implications of nascent technology /
Statement of responsibility Francoise Brun-Cottan and Patricia Wall --
Title Tokyo to go: using field studies to inform the design of a mobile leisure guide for Japanese youth /
Statement of responsibility Diane J. Schiano and Victoria Bellotti --
Title Exploring documents and the future of work /
Statement of responsibility Jennifer Watts-Perotti, Mary Ann Sprague, Patricia Wall, Catherine McCorkindale, Lisa Purvis, and Gabriele McLaughlin --
Title New ways of working: the implications of work practice transitions /
Statement of responsibility Mary Ann Sprague, Nathaniel Martin, and Johannes A. Koomen --
Title Behind the scenes: the business side of medical records /
Statement of responsibility Nathaniel Martin and Patricia Wall --
Title Seeing the right colour: technical and practical solutions to the problem of accurate colour reproduction in the digital print industry /
Statement of responsibility Tommaso Colombino, David Martin, Jacki O'Neill, Mary Ann Sprague, Jennifer Watts-Perotti, Jutta Willamowski, Frederic Roulland, and Antonietta Grasso --
Title Integrated customer service: re-inventing a workscape /
Statement of responsibility Jack Whalen and Marilyn Whalen --
Title Interactions at a reprographics store /
Statement of responsibility Erik Vinkhuyzen --
Title Ethnography-inspired technology for remote help-giving /
Statement of responsibility Jacki O'Neill, Peter Tolmie, Stefania Castellani, Antonietta Grasso, and Frederic Roulland --
Title Sign of the times at the department store: replacing paper with electronic signs /
Statement of responsibility Johannes A. Koomen --
Title Communal knowledge sharing: the EUREKA story /
Statement of responsibility Jack Whalen and Daniel G. Bobrow --
Title Designing document solutions for airline maintenance advisories /
Statement of responsibility Patricia Wall and Johannes A. Koomen --
Title Transforming information system design: enabling users to design /
Statement of responsibility Yutaka Yamauchi --
Title Rethinking how projects are managed: meeting communication across the organizational hierarchy /
Statement of responsibility Erik Vinkhuyzen and Nozomi Ikeya --
Title Fujitsu learned ethnography from PARC: establishing the social science center /
Statement of responsibility Koji Kishimoto with a preface by Jack Whalen --
Title The work practice center of excellence /
Statement of responsibility Luke Plurkowski, Margaret H. Szymanski, Patricia Wall, and Johannes A. Koomen --
Title Transferring ethnographic competence: personal reflections on the past and future of work practice analysis /
Statement of responsibility Brigitte Jordan.
546 ## - LANGUAGE NOTE
Language note English.
590 ## - LOCAL NOTE (RLIN)
Local note eBooks on EBSCOhost
Provenance (VM) [OBSOLETE] EBSCO eBook Subscription Academic Collection - Worldwide
610 20 - SUBJECT ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Xerox Corporation
General subdivision Management.
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610 20 - SUBJECT ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Xerox Corporation
General subdivision Employees.
9 (RLIN) 270327
610 27 - SUBJECT ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Xerox Corporation.
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Form subdivision Case studies.
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650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Work
General subdivision Social aspects
Form subdivision Case studies.
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Topical term or geographic name as entry element Apprentissage organisationnel
Form subdivision Études de cas.
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Form subdivision Études de cas.
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Form subdivision Études de cas.
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650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Work
General subdivision Social aspects.
Source of heading or term fast
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Genre/form data or focus term Electronic books.
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Genre/form data or focus term Case studies.
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700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Szymanski, Margaret H.
9 (RLIN) 270329
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Whalen, Jack,
Dates associated with a name 1949-
9 (RLIN) 270330
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Display text Print version:
Title Making work visible.
Place, publisher, and date of publication Cambridge ; New York : Cambridge University Press, 2011
International Standard Book Number 9780521190725
Record control number (DLC) 2011000262
-- (OCoLC)694393874
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Learning in doing.
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=366156">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=366156</a>
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Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Date acquired Total Checkouts Date last seen Price effective from Koha item type
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