MARC details
| 000 -LEADER |
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04817cam a2200805Ma 4500 |
| 001 - CONTROL NUMBER |
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ocn232157221 |
| 003 - CONTROL NUMBER IDENTIFIER |
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OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20220712222300.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS--GENERAL INFORMATION |
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m o d |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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cr cn||||||||| |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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050727s2005 ne ob 001 0 eng d |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
IOD |
| Language of cataloging |
eng |
| Description conventions |
pn |
| Transcribing agency |
IOD |
| Modifying agency |
OCLCG |
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CUY |
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OCLCQ |
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N$T |
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IDEBK |
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E7B |
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EBLCP |
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OCLCQ |
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MHW |
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OCLCQ |
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DKDLA |
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OCLCQ |
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OCLCO |
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YDXCP |
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DEBSZ |
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OCLCA |
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OCLCQ |
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AZK |
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CNNLC |
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LOA |
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AGLDB |
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MOR |
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PIFBR |
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ZCU |
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MERUC |
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OCLCQ |
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JBG |
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OCLCQ |
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U3W |
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OCLCF |
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BRL |
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STF |
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WRM |
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VNS |
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VTS |
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NRAMU |
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ICG |
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VT2 |
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OCLCQ |
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G3B |
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TKN |
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DKC |
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AU@ |
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OCLCQ |
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OCLCA |
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UKAHL |
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OCLCQ |
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AJS |
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OCLCO |
| 019 ## - |
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237390387 |
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646738559 |
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703732642 |
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722398673 |
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728035307 |
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888469057 |
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961582063 |
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962654598 |
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1037516956 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9789027294081 |
| Qualifying information |
(electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9027294089 |
| Qualifying information |
(electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| Cancelled/invalid ISBN |
9027253862 |
| 029 1# - (OCLC) |
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| OCLC library identifier |
AU@ |
| System control number |
000053227211 |
| 029 1# - (OCLC) |
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| OCLC library identifier |
DEBBG |
| System control number |
BV043160968 |
| 029 1# - (OCLC) |
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| OCLC library identifier |
DEBBG |
| System control number |
BV044148848 |
| 029 1# - (OCLC) |
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| OCLC library identifier |
DEBSZ |
| System control number |
422120723 |
| 029 1# - (OCLC) |
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| OCLC library identifier |
DEBSZ |
| System control number |
430917279 |
| 029 1# - (OCLC) |
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| OCLC library identifier |
NZ1 |
| System control number |
14235833 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(OCoLC)232157221 |
| Canceled/invalid control number |
(OCoLC)237390387 |
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(OCoLC)646738559 |
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(OCoLC)703732642 |
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(OCoLC)722398673 |
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(OCoLC)728035307 |
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(OCoLC)888469057 |
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(OCoLC)961582063 |
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(OCoLC)962654598 |
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(OCoLC)1037516956 |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
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| Classification number |
HM1111 |
| Item number |
.C35 2005eb |
| 072 #7 - SUBJECT CATEGORY CODE |
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| Subject category code |
PSY |
| Subject category code subdivision |
031000 |
| Source |
bisacsh |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
302 |
| Edition number |
22 |
| 049 ## - LOCAL HOLDINGS (OCLC) |
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| Holding library |
MAIN |
| 245 00 - TITLE STATEMENT |
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| Title |
Calling for help : |
| Remainder of title |
language and social interaction in telephone helplines / |
| Statement of responsibility, etc |
edited by Carolyn D. Baker, Michael Emmison, Alan Firth. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Place of publication, distribution, etc |
Amsterdam ; |
| -- |
Philadelphia : |
| Name of publisher, distributor, etc |
John Benjamins Pub. Co., |
| Date of publication, distribution, etc |
©2005. |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
1 online resource (xviii, 351 pages) |
| 336 ## - |
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| -- |
text |
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txt |
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rdacontent |
| 337 ## - |
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computer |
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c |
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rdamedia |
| 338 ## - |
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online resource |
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cr |
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rdacarrier |
| 347 ## - |
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data file |
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rda |
| 490 1# - SERIES STATEMENT |
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| Series statement |
Pragmatics & beyond, |
| International Standard Serial Number |
0922-842X ; |
| Volume number/sequential designation |
new ser., v. 143 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
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| Bibliography, etc |
Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Calling for Help; Editorial page; Title page; LCC data; Dedication; Table of contents; Notes on contributors; Preface; Calling for help; I. Technical assistance; Calibrating for competence in calls to technical support; Collaborative problem description in help desk calls; The metaphoric use of space in expert-lay interaction about computing systems; II. Emotional support; The mitigation of advice; Four observations on openings in calls to Kids Help Line; 'I just want to hear somebody right now'; III. Healthcare provision. |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc |
Telephone helplines have become one of the most pervasive sites of expert-lay interaction in modern societies throughout the world. Yet surprisingly little is known of the in situ, language-based processes of help-seeking and help-giving behavior that occurs within them. This collection of original studies by both internationally renowned and emerging scholars seeks to improve upon this state of affairs. It does so by offering some of the first systematic investigations of naturally-occurring spoken interaction in telephone helplines. Using the methods of Conversation Analysis, each of the con. |
| 588 0# - |
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| -- |
Print version record. |
| 590 ## - LOCAL NOTE (RLIN) |
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| Local note |
eBooks on EBSCOhost |
| Provenance (VM) [OBSOLETE] |
EBSCO eBook Subscription Academic Collection - Worldwide |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Social interaction. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Helplines |
| General subdivision |
Social aspects. |
| 9 (RLIN) |
255495 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Telephone |
| General subdivision |
Social aspects. |
| 9 (RLIN) |
255496 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Telephone calls. |
| 9 (RLIN) |
255497 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Interpersonal communication. |
| 9 (RLIN) |
33701 |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Interaction sociale. |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Services d'assistance téléphonique |
| General subdivision |
Aspect social. |
| 9 (RLIN) |
1402251 |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Appels téléphoniques. |
| 9 (RLIN) |
1347728 |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Communication interpersonnelle. |
| 9 (RLIN) |
880217 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
PSYCHOLOGY |
| General subdivision |
Social Psychology. |
| Source of heading or term |
bisacsh |
| 9 (RLIN) |
852885 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Interpersonal communication. |
| Source of heading or term |
fast |
| -- |
(OCoLC)fst00977344 |
| 9 (RLIN) |
33701 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Social interaction. |
| Source of heading or term |
fast |
| -- |
(OCoLC)fst01122562 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Telephone calls. |
| Source of heading or term |
fast |
| -- |
(OCoLC)fst01146358 |
| 9 (RLIN) |
255497 |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Telephone |
| General subdivision |
Social aspects. |
| Source of heading or term |
fast |
| -- |
(OCoLC)fst01146327 |
| 9 (RLIN) |
255496 |
| 650 17 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Telefonische hulpverlening. |
| Source of heading or term |
gtt |
| 9 (RLIN) |
1402252 |
| 655 #0 - INDEX TERM--GENRE/FORM |
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| Genre/form data or focus term |
Electronic books. |
| 655 #4 - INDEX TERM--GENRE/FORM |
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| Genre/form data or focus term |
Electronic books. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
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| Personal name |
Baker, Carolyn D. |
| 9 (RLIN) |
255498 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
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| Personal name |
Emmison, Michael, |
| Dates associated with a name |
1948- |
| 9 (RLIN) |
255499 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Firth, Alan. |
| 9 (RLIN) |
255500 |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY |
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| Display text |
Print version: |
| Title |
Calling for help. |
| Place, publisher, and date of publication |
Amsterdam ; Philadelphia : John Benjamins Pub. Co., ©2005 |
| Record control number |
(DLC) 2005050837 |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Pragmatics & beyond ; |
| Volume number/sequential designation |
new ser., v. 143. |
| -- |
0922-842X |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
<a href="https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=229682">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=229682</a> |
| 938 ## - |
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Askews and Holts Library Services |
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ASKH |
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AH28557803 |
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EBL - Ebook Library |
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EBLB |
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EBL622288 |
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ebrary |
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EBRY |
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ebr10090671 |
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EBSCOhost |
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EBSC |
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229682 |
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YBP Library Services |
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YANK |
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2855320 |
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92 |
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INOPJ |
